Tag: customer experience
Deloitte India, Capillary Technologies partner on enhanced customer engagement
Deloitte Touche Tohmatsu India LLP and Capillary Technologies announced a strategic alliance to bolster customer loyalty, retention, and engagement in India. The collaboration will leverage ... Read More
FedEx Innovation Lab invests in Vue.ai for smarter, data-driven supply chains
FedEx Innovation Lab (FIL) has made a strategic investment in Vue.ai, the proprietary artificial intelligence (AI) stack of Mad Street Den that enables transformation for ... Read More
TCS to train 25,000 associates on Azure Open AI, launches new AI offering
Indian IT services provider Tata Consultancy Services (TCS) has announced plans to significantly augment its Azure Open AI expertise and roll out a new Generative ... Read More
Coca-Cola HBC taps Genpact for accelerating finance operations digitization
In a significant move towards digital transformation, Coca-Cola HBC (CCH), one of the largest strategic bottlers of Coca-Cola, has announced a partnership with Genpact, a ... Read More
Tata Motors Finance partners with Fiserv to fortify digital lending capabilities
Tata Motors Finance Limited (TMFL), one of India's leading auto financiers, is bolstering its digital lending capabilities through a strategic partnership with Fiserv, a global ... Read More
TUI Group taps Sonata Software’s expertise to build digital hub in India
Global modernization engineering firm, Sonata Software, has announced the extension of its more than two-decade long partnership with TUI Group, one of the world's top ... Read More
Canadian Tire, Microsoft partner to drive retail innovation in Canada
Canadian Tire Corporation (CTC) and Microsoft have announced a flagship strategic retail partnership aimed at revolutionizing the retail industry in Canada and driving the country's ... Read More
Black Box expands in Trans-Tasman markets with GSN Australia buyout
Black Box Limited (formerly AGC Networks), an IT solutions provider, has announced the completed acquisition of GSN Australia through its indirect wholly-owned subsidiary, Black Box ... Read More
Databricks invests in Snowplow for enhanced CX through AI-ready data
Snowplow, a provider of artificial intelligence (AI) ready customer behavioral data, announced that it has received investment from Databricks Ventures, the strategic investment wing of ... Read More
Citcon and Shoplazza to revolutionize e-commerce business payments
Citcon, a global payment solution provider, and Shoplazza, an innovative e-commerce platform, have announced a strategic partnership that promises to bring a significant boost to ... Read More