Browsing Tag
customer experience
130 posts
Tech Mahindra to acquire German IT firm Beris consulting GmbH
India-based Tech Mahindra said that it will acquire Beris consulting GmbH, a German IT consultancy service provider, in…
KKR to acquire majority stake in Australian CX and BPO firm Probe CX
KKR, through its Asian Fund IV, is set to acquire a majority stake in Australian customer experience (CX)…
Birlasoft, Freshworks partner for customer experience management services
Birlasoft has entered into a global partnership with US-based software company Freshworks to help enterprises offer improved customer…
Kotak Mahindra Bank launches Neo Collections loan repayment platform
Kotak Mahindra Bank said that it has partnered with fintech firm Creditas Solutions to launch a do-it-yourself (DIY)…
Infosys bags two partner excellence awards at Blue Prism World 2021
Infosys has bagged a couple of “Partner Excellence Awards for Client Business Impact: Telecommunications” at the Blue Prism…
NICE launches CXone SmartAssist powered by Amelia for digital CX
US-based NICE has launched a new conversational AI solution for customer service called CXone SmartAssist powered by Amelia…
Infosys deploys Finacle digital solutions for UnionBank of the Philippines
Infosys said that UnionBank of the Philippines (UBP) will move from an on-premises deployment to Infosys Finacle Digital…
Infosys introduces new set of Enterprise Agile DevOps capabilities
Indian IT giant Infosys has introduced a new set of Enterprise Agile DevOps capabilities aimed at helping businesses…
Wipro, Celonis launch Global Celonis Center to help clients transform operations
Wipro Limited has entered into a partnership with Celonis, an execution management system provider (EMS provider), for launching…
TCS to help Filipino broadband provider Converge ICT Solutions boost CX
Tata Consultancy Services (TCS) said that it will help Converge ICT Solutions, a fiber broadband provider in the…