EzCater unveils public menu API to streamline restaurant catering operations

EzCater, the leading food technology platform for workplaces in the United States, has launched a groundbreaking public menu API designed to revolutionise how restaurants manage their catering operations. This development enables seamless menu API integration with restaurant technology platforms, allowing businesses to efficiently sync, update, and manage catering menus with minimal manual effort.

The introduction of this API comes at a pivotal time as restaurants increasingly rely on digital tools to streamline catering processes, reduce operational inefficiencies, and capture a growing share of the workplace catering market. The new system not only simplifies menu management but also improves order accuracy, supporting restaurants in their efforts to scale their catering businesses effectively.

How does ezCater’s new menu API improve restaurant catering operations?

EzCater’s new public menu API is engineered to enhance restaurant catering operations by enabling real-time menu syncing with integrated middleware and point-of-sale (POS) systems. This functionality eliminates the traditional challenges associated with manual menu updates, which are often time-consuming, prone to human error, and inefficient for businesses managing large-scale catering operations.

With the new API, restaurants can oversee their ezCater catering menus directly from their existing technology platforms. This capability significantly reduces the time required to implement menu changes—from days to mere minutes—empowering restaurants to respond quickly to evolving customer demands and menu adjustments.

Erin DeCesare, Chief Technology Officer at ezCater, highlighted the transformative potential of the API, stating that it sets the foundation for a more connected, efficient future for restaurant catering operations. According to DeCesare, the API allows restaurants to seamlessly integrate their catering services into their broader business operations, ultimately driving growth and operational efficiency.

Why is Checkmate the first partner to integrate with ezCater’s menu API?

Checkmate, a leading provider of unified ordering solutions for enterprise restaurants, has become the first technology partner to integrate with ezCater’s new menu API. This partnership represents a strategic alignment between two technology-driven companies focused on enhancing restaurant operations through innovative solutions.

Checkmate’s scalable technology platform is designed to help restaurants drive sales across multiple channels, including custom websites, mobile apps, self-service kiosks, catering platforms, third-party marketplaces, and voice AI technologies. By integrating with ezCater’s API, Checkmate enables restaurant brands to manage and update their catering menus directly from the Checkmate dashboard, streamlining operations and reducing administrative burdens.

Notably, restaurant chains like Jet’s Pizza and Anthony’s Pizza & Pasta are early adopters of this integration. These brands are leveraging the combined capabilities of ezCater and Checkmate to optimise catering menu management, improve order accuracy, and enhance the overall customer experience.

Vishal Agarwal, Founder and Chief Executive Officer of Checkmate, emphasised the importance of scalable technology in the catering industry. He noted that as restaurants invest more in catering, tools like ezCater’s menu API become essential for accelerating growth, reducing manual workflows, and capturing high-value catering orders. Agarwal pointed out that the average ezCater order exceeds $400, underscoring the significant revenue potential that streamlined catering operations can unlock for restaurant partners.

What makes ezCater’s API a game changer for the catering industry?

EzCater’s public menu API is poised to be a game changer for the catering industry, primarily due to its ability to simplify complex operational processes and improve efficiency at scale. The API supports real-time data synchronisation, allowing restaurants to instantly update menus, pricing, item availability, and special offers across platforms without manual intervention.

This real-time capability is particularly valuable for restaurants that operate in multiple locations or serve diverse customer segments. By ensuring consistency and accuracy across all catering channels, the API reduces the risk of errors that can lead to customer dissatisfaction, lost revenue, and operational disruptions.

Furthermore, ezCater’s API fosters greater flexibility for restaurant operators. Whether adjusting menus to reflect seasonal changes, accommodating dietary preferences, or launching new products, restaurants can implement changes swiftly and efficiently. This agility gives businesses a competitive edge in the fast-paced catering industry, where customer expectations for convenience and reliability continue to rise.

How does ezCater support the growth of workplace catering?

EzCater’s commitment to supporting workplace catering goes beyond its new API. As the #1 food tech platform for workplaces in the United States, ezCater connects organisations with over 100,000 restaurants nationwide, offering flexible solutions for everything from recurring employee meals to one-off corporate events.

The company’s platform is designed to meet the diverse needs of businesses, providing scalable solutions backed by reliable 24/7 customer support. EzCater’s business-grade reliability ensures that workplace food orders are fulfilled accurately and on time, fostering strong relationships between restaurants and corporate clients.

By introducing the public menu API, ezCater aims to further strengthen its value proposition for restaurant partners. The API not only enhances operational efficiency but also positions restaurants to capitalise on the growing demand for workplace catering—a market segment that continues to expand as companies prioritise employee engagement and well-being through food offerings.

EzCater’s new public menu API represents a significant advancement in the catering technology landscape. By enabling seamless menu API integration with restaurant platforms, the company is helping businesses streamline catering menus, reduce operational inefficiencies, and improve customer satisfaction.

The partnership with Checkmate underscores the API’s potential to drive meaningful change across the industry, offering restaurants the tools they need to manage catering operations more effectively. As workplace catering continues to grow, ezCater’s innovative solutions will play a pivotal role in shaping the future of the industry, empowering restaurants to thrive in an increasingly digital world.