Tech Mahindra, a prominent digital transformation and consulting services provider, has been chosen by Qatari telecommunications company Ooredoo Group to spearhead its digital transformation using Google Cloud technologies. This monumental collaboration aims to revolutionize Ooredoo’s IT operations across the Middle East, North Africa, and South Asia, with a focus on enhancing performance and value generation.

The strategic partnership will utilize Google Cloud’s API Management Platform, Apigee, enabling Ooredoo to fast-track its digital shift and enrich the customer experience. Tech Mahindra’s expertise will be pivotal in deploying the transformation across Ooredoo’s Operating Companies (OpCos). Furthermore, this synergy is set to leverage Apigee’s capabilities to foster innovation and expand Ooredoo’s revenue avenues.

Ram Ramachandran, Head -Middle East & Africa, Tech Mahindra, spotlighted the transformative impact of APIs in the telecom sector. He emphasized the combined strengths of Tech Mahindra, Ooredoo, and Google’s Cloud Apigee in reshaping the industry with enhanced digital services. He further accentuated their shared goal of fostering a nimble, interconnected, customer-focused ecosystem ripe for growth and innovation.

Sheikh Mohammed Bin Abdulla Al Thani, Deputy Group CEO at Ooredoo Group, highlighted the strategic alliance’s alignment with Ooredoo’s forward-thinking corporate ethos. Expressing excitement over the union with Google Cloud and Tech Mahindra, he underscored its potential in uplifting customer experience, bolstering the digital environment, and implementing effective API strategies across Ooredoo’s establishments.

In leveraging Tech Mahindra and Google Cloud’s Apigee expertise, Ooredoo is primed to pioneer the telecom industry’s digital overhaul, offering its customers state-of-the-art digital solutions. Emphasizing API implementation, Ooredoo anticipates enhancing customer engagement, fortifying its partnership framework, and promptly introducing innovative services.

  customer experience, digital transformation, Google Cloud, India, Ooredoo Group, Qatar, Ram Ramachandran, Sheikh Mohammed Bin Abdulla Al Thani, Tech Mahindra