Tag: customer experience
SAP, Google Cloud amplify partnership to boost Generative AI in enterprise solutions
SAP SE and Google Cloud have announced an expanded partnership aimed at harnessing the power of data and generative AI to transform enterprise operations. Unveiled ... Read More
Tech Mahindra partners with Google to revolutionize email automation
Tech Mahindra, a global leader in digital transformation and consulting services, has just announced a monumental partnership with Google. The collaboration aims to launch Tech ... Read More
HCLTech partners with Cloud Software Group for global TIBCO services
HCLTech, a global technology company, has announced a significant professional services agreement with Cloud Software Group. The partnership aims to implement, modernize, and provide services ... Read More
Tech Mahindra teams up with Ooredoo for digital transformation powered by Google Cloud
Tech Mahindra, a prominent digital transformation and consulting services provider, has been chosen by Qatari telecommunications company Ooredoo Group to spearhead its digital transformation using ... Read More
FirstSenseAI by Firstsource Solutions: A new age AI platform for intelligent customer engagement
Firstsource Solutions Limited, a global provider of business process management (BPM) services, has unveiled its innovative AI platform, FirstSenseAI. This groundbreaking platform allows companies to ... Read More
Infosys transforms CX and EX of Bendigo and Adelaide Bank
Infosys, a forerunner in digital services and consulting, has completed the foundation stage of a significant digital initiative for Bendigo and Adelaide Bank, a major ... Read More
Deloitte India, Capillary Technologies partner on enhanced customer engagement
Deloitte Touche Tohmatsu India LLP and Capillary Technologies announced a strategic alliance to bolster customer loyalty, retention, and engagement in India. The collaboration will leverage ... Read More
FedEx Innovation Lab invests in Vue.ai for smarter, data-driven supply chains
FedEx Innovation Lab (FIL) has made a strategic investment in Vue.ai, the proprietary artificial intelligence (AI) stack of Mad Street Den that enables transformation for ... Read More
TCS to train 25,000 associates on Azure Open AI, launches new AI offering
Indian IT services provider Tata Consultancy Services (TCS) has announced plans to significantly augment its Azure Open AI expertise and roll out a new Generative ... Read More
Coca-Cola HBC taps Genpact for accelerating finance operations digitization
In a significant move towards digital transformation, Coca-Cola HBC (CCH), one of the largest strategic bottlers of Coca-Cola, has announced a partnership with Genpact, a ... Read More
