Tag: customer experience

Tech Mahindra to acquire German IT firm Beris consulting GmbH

businessnewstoday- October 2, 2021 0

India-based Tech Mahindra said that it will acquire Beris consulting GmbH, a German IT consultancy service provider, in an all-cash deal worth €7 million, including ... Read More

KKR to acquire majority stake in Australian CX and BPO firm Probe CX

businessnewstoday- October 1, 2021 0

KKR, through its Asian Fund IV, is set to acquire a majority stake in Australian customer experience (CX) and business process outsourcing (BPO) solutions provider ... Read More

Birlasoft, Freshworks partner for customer experience management services

businessnewstoday- September 8, 2021 0

Birlasoft has entered into a global partnership with US-based software company Freshworks to help enterprises offer improved customer experience management services to customers with the ... Read More

Kotak Mahindra Bank launches Neo Collections loan repayment platform

businessnewstoday- August 19, 2021 0

Kotak Mahindra Bank said that it has partnered with fintech firm Creditas Solutions to launch a do-it-yourself (DIY) digital repayment platform called ‘Neo Collections’ for ... Read More

Infosys bags two partner excellence awards at Blue Prism World 2021

businessnewstoday- August 11, 2021 0

Infosys has bagged a couple of “Partner Excellence Awards for Client Business Impact: Telecommunications” at the Blue Prism World 2021 held by Blue Prism, an ... Read More

NICE launches CXone SmartAssist powered by Amelia for digital CX

businessnewstoday- August 5, 2021 0

US-based NICE has launched a new conversational AI solution for customer service called CXone SmartAssist powered by Amelia for enhancing conversations in the customer experience ... Read More

Infosys deploys Finacle digital solutions for UnionBank of the Philippines

businessnewstoday- August 4, 2021 0

Infosys said that UnionBank of the Philippines (UBP) will move from an on-premises deployment to Infosys Finacle Digital Banking Solution Suite on Cloud. According to ... Read More

Infosys introduces new set of Enterprise Agile DevOps capabilities

businessnewstoday- July 29, 2021 0

Indian IT giant Infosys has introduced a new set of Enterprise Agile DevOps capabilities aimed at helping businesses bolster customer centricity and innovation. The main ... Read More

Wipro, Celonis launch Global Celonis Center to help clients transform operations

businessnewstoday- July 25, 2021 0

Wipro Limited has entered into a partnership with Celonis, an execution management system provider (EMS provider), for launching the Global Celonis Center to help clients ... Read More

TCS to help Filipino broadband provider Converge ICT Solutions boost CX

businessnewstoday- July 12, 2021 0

Tata Consultancy Services (TCS) said that it will help Converge ICT Solutions, a fiber broadband provider in the Philippines, in further boosting the customer experience ... Read More