Is IVE Group (ASX: IGL) becoming Domino’s (ASX: DMP) secret weapon in Australia’s print and logistics sector?
IVE Group signs AUD 80 million Domino’s deal and acquires Impressu and Budget Mail Services to expand its marketing and logistics service footprint. Read More
Verint to be taken private in $2bn Thoma Bravo deal as AI CX arms race intensifies
Verint to go private in $2B all-cash deal with Thoma Bravo, pairing its CX automation platform with Calabrio. Find out what this means for AI ... Read More
Just Energy partners with HCLTech to deploy GenAI platform and digital solutions for business transformation
Just Energy teams up with HCLTech to implement GenAI, aiming for operational efficiency and improved customer engagement across its US and Canada markets. Read More
Can Tata Communications’ Kaleyra AI transform customer interactions forever?
Tata Communications has taken a bold step in revolutionising how businesses connect with their customers by unveiling Kaleyra AI, a cutting-edge platform powered by artificial ... Read More
Karnataka Bank opens retail assets centre to drive loan growth
Karnataka Bank, a private-sector leader in financial services, has unveiled its first Retail Assets Centre (RAC) in Bengaluru's JP Nagar. This milestone is a strategic ... Read More
Accenture invests in Cresta to enhance AI-powered customer interactions
Accenture (NYSE: ACN) has made a strategic investment in Cresta, an AI-driven platform designed to optimise contact centre operations. This move, facilitated through Accenture Ventures, ... Read More
Shocking: Freshworks lays off 660 employees to focus on AI and customer experience
Freshworks Inc., a prominent name in customer engagement software, has announced the layoff of 660 employees, equivalent to 13% of its global workforce. The drastic ... Read More
Monte Carlo Fashions joins forces with Salesforce for major digital overhaul
Salesforce, a global leader in Customer Relationship Management (CRM) solutions, has announced a strategic partnership with Monte Carlo Fashions Limited, a prominent name in India’s ... Read More
Atlantic Street Capital bolsters Zips Car Wash with $70m investment to enhance operations and customer experience
Atlantic Street Capital (ASC), a private equity firm known for its focus on lower middle market companies, has announced a significant additional investment of $70 ... Read More
Verint bags contract to enhance CX automation for American bank
Verint, recognized globally as The CX Automation Company, has recently announced a significant achievement—a $4 million multi-year contract with a top five U.S. bank to ... Read More