TCS and Conga join forces to transform revenue lifecycle management

In a strategic move poised to redefine enterprise revenue lifecycle management, Tata Consultancy Services (TCS) and Conga have announced a groundbreaking partnership. This alliance, unveiled at the World Government Summit 2024, marks the inauguration of Conga’s Elevated Partnership Program, with TCS at the forefront. The collaboration aims to harness next-generation solutions and transformative opportunities, thereby revolutionizing clients’ end-to-end revenue lifecycle management systems.

At the heart of this partnership is a shared vision to leverage both companies’ extensive product knowledge, market expertise, and innovation prowess. Drawing on lessons from numerous global customer implementations, this alliance is designed to drive growth for clients by automating processes, achieving operational excellence, and maximizing revenue potentials. TCS will offer Conga implementation services through its TCS Crystallus™ framework, a suite of preconfigured industry solutions aimed at accelerating digital transformation. This collaboration is set to deliver unmatched capabilities for revenue management solutions, from quote-to-cash processes and phygital omnichannel experiences to intelligent commerce and rapid digital product rollouts.

The partnership is built on a foundation of mutual success, with TCS and Conga having fostered a longstanding relationship leading to numerous successful client engagements across diverse sectors, including technology, healthcare, manufacturing, and retail. This new alliance promises to expand their capabilities further, fostering innovation for both new and existing clients. A recent success story highlighted is the significant reduction in the sales cycle and improvement in quote generation accuracy for a leading optical and digital precision products manufacturer, achieved through an innovative configure, price, and quoting solution.

Noel Goggin, CEO and Culture Leader of Conga, emphasized the critical role of adopting new technologies in today’s rapidly evolving business landscape, stating, “This strategic partnership between TCS and Conga combines established expertise across industries to provide tailored, advanced solutions based on unique business needs that accelerate and optimize the revenue process to help enterprises drive greater efficiencies and boost customer satisfaction.”

Echoing this sentiment, Vikram Karakoti, Global Head of Enterprise Solutions at TCS, highlighted the transformative potential of the TCS Crystallus framework, underscoring the partnership’s commitment to enhancing operational excellence and achieving revenue goals for organizations worldwide.