Tech Mahindra partners with Google to revolutionize email automation

Tech Mahindra partners with Google to revolutionize email automation

Tech Mahindra, a global leader in digital transformation and consulting services, has just announced a monumental partnership with Google. The collaboration aims to launch Tech Mahindra’s Generative AI-Powered Email amplifAIer, an all-in-one game-changing solution designed to radically improve email communication in contact centers, thereby enhancing customer service. Tech Mahindra’s Email amplifAIer will integrate generative AI […]

HCLTech partners with Cloud Software Group for global TIBCO services

HCLTech partners with Cloud Software Group for global TIBCO services

HCLTech, a global technology company, has announced a significant professional services agreement with Cloud Software Group. The partnership aims to implement, modernize, and provide services for all TIBCO products to enterprises worldwide. This collaboration enhances HCLTech’s professional services portfolio and accelerates digital transformation for clients leveraging TIBCO products. Enhanced Digital Transformation Capabilities with TIBCO Cloud […]

Tech Mahindra teams up with Ooredoo for digital transformation powered by Google Cloud

Tech Mahindra teams up with Ooredoo for digital transformation powered by Google Cloud

Tech Mahindra, a prominent digital transformation and consulting services provider, has been chosen by Qatari telecommunications company Ooredoo Group to spearhead its digital transformation using Google Cloud technologies. This monumental collaboration aims to revolutionize Ooredoo’s IT operations across the Middle East, North Africa, and South Asia, with a focus on enhancing performance and value generation. […]

FirstSenseAI by Firstsource Solutions: A new age AI platform for intelligent customer engagement

FirstSenseAI by Firstsource Solutions: A new age AI platform for intelligent customer engagement

Firstsource Solutions Limited, a global provider of business process management (BPM) services, has unveiled its innovative AI platform, FirstSenseAI. This groundbreaking platform allows companies to gather real-time customer data to enhance personalized interactions, powered by instant insights and intelligent decision-making. By understanding and addressing customers’ needs swiftly, FirstSenseAI aims to elevate the human experience, thus […]

Infosys transforms CX and EX of Bendigo and Adelaide Bank

Infosys transforms CX and EX of Bendigo and Adelaide Bank

Infosys, a forerunner in digital services and consulting, has completed the foundation stage of a significant digital initiative for Bendigo and Adelaide Bank, a major Australian financial institution. The project, executed in partnership with Microsoft, has allowed the bank to merge multiple outdated document management systems into a single enterprise document management system (EDMS). This […]

Deloitte India, Capillary Technologies partner on enhanced customer engagement

Deloitte India, Capillary Technologies partner on enhanced customer engagement

Deloitte Touche Tohmatsu India LLP and Capillary Technologies announced a strategic alliance to bolster customer loyalty, retention, and engagement in India. The collaboration will leverage Deloitte’s industry expertise and extensive global networks, alongside Capillary’s AI-powered SaaS platform. The joint endeavour aims to foster digital transformation and data-driven strategies, enabling corporations to scale their operations through […]

FedEx Innovation Lab invests in Vue.ai for smarter, data-driven supply chains

FedEx Innovation Lab invests in Vue.ai for smarter, data-driven supply chains

FedEx Innovation Lab (FIL) has made a strategic investment in Vue.ai, the proprietary artificial intelligence (AI) stack of Mad Street Den that enables transformation for Fortune 2000 companies and large enterprises across various industries. The investment aims to leverage advanced technology and data-driven insights to optimize supply chains, providing enhanced value and improved customer experiences. […]

TCS to train 25,000 associates on Azure Open AI, launches new AI offering

TCS to train 25,000 associates on Azure Open AI, launches new AI offering

Indian IT services provider Tata Consultancy Services (TCS) has announced plans to significantly augment its Azure Open AI expertise and roll out a new Generative AI Enterprise Adoption offering on the Microsoft Cloud. The aim is to enable clients to initiate their generative AI journey effectively, thus fuelling their growth and transformation agendas. Kelly Rogan […]

Coca-Cola HBC taps Genpact for accelerating finance operations digitization

Coca-Cola HBC taps Genpact for accelerating finance operations digitization

In a significant move towards digital transformation, Coca-Cola HBC (CCH), one of the largest strategic bottlers of Coca-Cola, has announced a partnership with Genpact, a global professional services firm recognized for transforming businesses. The partnership aims to expedite digital transformation across Coca-Cola HBC’s finance operations. The collaboration seeks to leverage Genpact’s profound domain, process, and […]

Tata Motors Finance partners with Fiserv to fortify digital lending capabilities

Tata Motors Finance partners with Fiserv to fortify digital lending capabilities

Tata Motors Finance Limited (TMFL), one of India’s leading auto financiers, is bolstering its digital lending capabilities through a strategic partnership with Fiserv, a  global provider of payments and financial services technology solutions. This collaboration marks a significant step for Tata Motors Finance in delivering an enhanced customer experience and keeping pace with rapidly changing […]