Walmart+ and Pawp introduce 24/7 pet telehealth service to enhance member benefits


Walmart+, in collaboration with Pawp, is set to launch a pet telehealth benefit later this year, providing members with unlimited access to veterinary professionals at no additional cost. This innovative service is part of Walmart’s commitment to adding value for its members by expanding its range of convenient, cost-effective benefits.

Unlimited Access to Veterinary Care

Starting later this year, Walmart+ members will enjoy 24/7 virtual access to a team of veterinary experts through Pawp. This service aims to offer peace of mind to pet owners, allowing them to consult with veterinarians anytime and anywhere via text and video. The initiative was motivated by the positive feedback from a pilot program last year and the high demand from Walmart+ members, over 75% of whom are pet owners.

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Features and Benefits

Key features of the Pawp service for Walmart+ members include:

– Expert Veterinary Support: Access to veterinarians and licensed veterinary technicians with extensive clinical experience.

– Comprehensive Care Plans: Personalized care plans that outline immediate needs and long-term health goals for pets.

– Affordable Care: The service is included in the Walmart+ membership, which saves members the $99 cost of a standalone Pawp membership.

Walmart+ Enhances Member Services with Around-the-Clock Pet Telehealth Access

Walmart+ Enhances Member Services with Around-the-Clock Pet Telehealth Access

Celebrating National Pet Month with New Benefits

The announcement coincides with National Pet Month, emphasizing Walmart’s focus on enhancing the lives of pets and their owners. The partnership between Walmart+ and Pawp reflects a shared commitment to making quality pet care more accessible to a broader audience.

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Strategic Impact and Future Prospects

According to Venessa Yates, Senior Vice President and General Manager of Walmart+, “This new benefit illustrates our continued evolution, as we strive to provide seamless, time-saving, and affordable solutions tailored to our members’ needs.”

Marc Atiyeh, CEO of Pawp, also shared his enthusiasm for the partnership’s expansion: “We’re excited to deepen this relationship by incorporating Pawp as an ongoing, first-of-its-kind pet health benefit for Walmart+ and look forward to supporting Walmart+ members with their pets care for years to come.”

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In addition to the telehealth service, Walmart offers other pet-related benefits like automatic deliveries on frequently purchased pet products, an online pet pharmacy, and a wide assortment of leading pet products at competitive prices.

This new service from Walmart+ and Pawp is set to revolutionize the way Walmart+ members care for their pets, combining convenience with high-quality veterinary care. It represents a significant step forward in Walmart’s strategy to provide comprehensive solutions that meet the everyday needs of its members.

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