Tata Consultancy Services (TCS) has entered into a partnership with MATRIXX Software for offering a next-generation subscription management platform for communication service providers (CSPs).

In this regard, Tata Consultancy Services will integrate TCS HOBS, its plug and play digital business platform for subscription, device and data management, with the MATRIXX Digital Commerce Platform’s cloud native, converged charging capabilities.

The integrated solution is expected to assist CSPs in transforming their prepaid and postpaid businesses to facilitate superior customer experience, and fuel growth.

André Gunnberg — Chief Revenue Officer of MATRIXX Software said: “From implementation through deployment, speed and agility are essential for success. We are excited to work with TCS to help today’s operators move fast, engage digitally and compete more effectively, and to give them a powerful and highly configurable monetization platform for future innovation.”

TCS HOBS is said to help CSPs increase their business agility and product innovation. The cloud native, catalog-driven subscription management platform facilitates ideation and creation of new product and service bundles, which include partner offerings.

The digital business platform from Tata Consultancy Services is claimed to considerably fast track new product launches by enabling a smooth, “zero touch” rollout of the associated business rules in the CSP’s fulfilment, billing, assurance, and supply chain functions at the back end.

TCS HOBS and MATRIXX Digital Commerce will together enable real-time charging, rating, notifications on spends and usage, and context-driven interactions to quickly and easily improve the end-customer experience.

The solution facilitates easy integration with a broader partner ecosystem, allowing CSPs to offer newer services seamlessly around third-party products, said Tata Consultancy Services.

Kamal Bhadada — Tata Consultancy Services Business Group Head of Communications, Media and Information Services said: “Our rich experience in the telecommunications industry, along with sustained investments in research and innovation, and product development have made TCS HOBS the preferred platform for CSPs seeking to accelerate their digital transformation.

“The unique combination of TCS HOBS and MATRIXX Digital Commerce Platform will enable CSPs to focus on commercial and technological innovations that will quickly capture the imagination of end customers and help increase market share.”

  André Gunnberg, business agility, customer experience, digital transformation, Kamal Bhadada, MATRIXX Software, supply chain, Tata Consultancy Services, TCS HOBS