In a strategic move aimed at transforming the car wash customer relationship management (CRM) landscape, Rinsed: The Car Wash CRM has acquired Ignite Wash, a leading salesperson platform. This acquisition is set to significantly boost the lifetime value Rinsed offers to its customers by enhancing every interaction a car wash has with its clients, thereby […]
In a significant move within the tech consulting sector, Texas-based Nespon Solutions has announced the acquisition of Latin American Cloudblue Services. This strategic acquisition is valued not only for the financial investment but also for the broad capabilities and market expansion it brings to Nespon Solutions. Particularly, Nespon Solutions will gain enhanced expertise in Salesforce […]
HCLTech, a renowned global tech company, announced its selection by Banco do Brasil, a leading financial institution in Latin America, to drive the bank’s digital transformation and customer relationship management (CRM) with Salesforce integration. This significant collaboration highlights HCLTech’s commitment to advancing digital solutions in the financial sector. HCLTech and Salesforce: Transforming Customer Service HCLTech’s […]
Tata Consultancy Services (TCS) said that it was roped in by Aadhar Housing Finance Ltd, an Indian housing finance company, to digitally improve its business operations by deploying the TCS Lending and Securitization platform. Aadhar Housing Finance strives to make the process of purchasing a house effortless using digital technologies. As part of this, the […]
Infosys said that its US-based subsidiary Infosys Public Services has launched a cloud-native unemployment insurance solution called Infosys LaborForce. The Platform as a Service (PaaS) unemployment insurance (UI) system has been built on the Salesforce Platform. It has been designed as a tax, benefits, appeals, and workforce solution for supporting state governments in developing digital […]
American tech giant Microsoft plans to invest more than INR 15,000 crores ($1.95 billion) in Hyderabad, Telangana to build its fourth datacenter region in India. Microsoft said that the investment in the Hyderabad datacenter region aligns with its efforts in helping clients thrive in a cloud and artificial intelligence (AI)-enabled digital economy. The datacenter region […]
Wipro said that it has been selected by Paraná Sanitation Company (Sanepar), a Brazilian water and waste management company, to help the latter deploy a business management solution in the cloud for considerably expediting its digital transformation. The Indian IT services company will be partnering with Oracle in this regard. As per the terms of […]
Tech Mahindra has entered into a partnership with Yellow.ai, a next-gen total experience (TX) automation platform, with an aim to reimagine enterprise customer experiences with the help of conversational artificial intelligence (conversational AI). The partnership will strive to redefine the manner in which enterprises connect with customers, vendors, and employees said Tech Mahindra. Tech Mahindra […]
Trella Health, an Atlanta-based healthcare data analytics firm, has acquired PlayMaker Health for an undisclosed price. PlayMaker Health, which is based in Brentwood, Tennessee, had developed post-acute customer relationship management (CRM) and electronic medical record (EMR) referral management system. The company caters to home health, hospice, hospice medical equipment (HME), infusion, and long-term care agencies […]