Browsing Tag
customer experience
130 posts
Infosys transforms CX and EX of Bendigo and Adelaide Bank
Infosys, a forerunner in digital services and consulting, has completed the foundation stage of a significant digital initiative…
Deloitte India, Capillary Technologies partner on enhanced customer engagement
Deloitte Touche Tohmatsu India LLP and Capillary Technologies announced a strategic alliance to bolster customer loyalty, retention, and…
FedEx Innovation Lab invests in Vue.ai for smarter, data-driven supply chains
FedEx Innovation Lab (FIL) has made a strategic investment in Vue.ai, the proprietary artificial intelligence (AI) stack of…
TCS to train 25,000 associates on Azure Open AI, launches new AI offering
Indian IT services provider Tata Consultancy Services (TCS) has announced plans to significantly augment its Azure Open AI…
Coca-Cola HBC taps Genpact for accelerating finance operations digitization
In a significant move towards digital transformation, Coca-Cola HBC (CCH), one of the largest strategic bottlers of Coca-Cola,…
Tata Motors Finance partners with Fiserv to fortify digital lending capabilities
Tata Motors Finance Limited (TMFL), one of India’s leading auto financiers, is bolstering its digital lending capabilities through…
TUI Group taps Sonata Software’s expertise to build digital hub in India
Global modernization engineering firm, Sonata Software, has announced the extension of its more than two-decade long partnership with…
Canadian Tire, Microsoft partner to drive retail innovation in Canada
Canadian Tire Corporation (CTC) and Microsoft have announced a flagship strategic retail partnership aimed at revolutionizing the retail…
Black Box expands in Trans-Tasman markets with GSN Australia buyout
Black Box Limited (formerly AGC Networks), an IT solutions provider, has announced the completed acquisition of GSN Australia…
Databricks invests in Snowplow for enhanced CX through AI-ready data
Snowplow, a provider of artificial intelligence (AI) ready customer behavioral data, announced that it has received investment from…