Zensar Technologies, a subsidiary of RPG Group, said that it had joined forces with FRISS, an artificial intelligence (AI) powered insurance fraud detection and risk assessment solutions provider.

The partnership will enable the clients of Zensar Technologies to access the latest market-ready AI, a host of data sources and customer service directly via the FRISS platform.

Nachiketa Mitra — Executive Vice President and Global Head, BFSI, Zensar Technologies said: “We see accelerated growth in virtual customer engagement models that comes with unique challenges. There is a clear need for fraud detection and risk mitigation during the underwriting process.

“FRISS brings end-to-end value to insurance carriers’ underwriting, claims and SIU processes with the ultimate goal of providing business benefits to their clients, aligning substantially with Zensar’s objectives.”

FRISS is said to provide solutions for property and casualty (P&C) insurers that are critical for enhancing day-to-day efficiency through claims, underwriting, and special investigative unit (SIU).

Zensar Technologies said that the solutions complement its rapid digitalization platform — InsureArk, which enables the transformation of the current quote to claims processes within the P&C insurance.

InsureArk, which targets multiple personas within the insurance landscape, offers multi channel digital interfaces for undertaking their operations.

Andrew Vogeney — GM for FRISS North America said: “We’re enthusiastic about being able to enhance that commitment by offering FRISS technology to the already-expansive base of Zensar customers, through shared industry knowledge and as trusted advisors on both sides.”

Earlier this year, Zensar Technologies had signed a deal worth up to $30.6 million in cash to acquire M3bi, a US-based data engineering, and digital engineering company.

  Andrew Vogeney, artificial intelligence, FRISS, India, insurance fraud, Insurance industry news, Nachiketa Mitra, risk assessment, RPG Group, USA, Zensar Technologies