Wipro Limited has entered into a partnership with Celonis, an execution management system provider (EMS provider), for launching the Global Celonis Center to help clients transform their operations.

The partnership will make use of the Celonis execution management system and the expertise of Wipro to optimize operations for clients in a variety of areas that include human resources, finance, and supply chain management.

Customers, through the Global Celonis Center, will get to work with digital twins of business processes for monitoring, standardizing, and controlling them. Apart from that, they can identify and remove barriers in efficiency, effectiveness, and experience, and get the benefits of intelligent, data-driven execution. This will result in greater customer experience, delivering improved business value and reduction in operational costs, said Wipro.

Amit Puri – Vice President and Global Head – BPO and Managed Services, Celonis said: “The Wipro-Celonis partnership will help customers by providing greater access to powerful tools and capabilities including next-generation outsourcing models for data operations as a service as well as real-time process intelligence.

“This strategic collaboration will boost value for enterprises and help increase their competitiveness. By combining Wipro’s expertise to drive SaaS-based cloud transformation and Celonis’ market-leading process mining and execution management capabilities, customers will be able to accelerate their digital transformation journeys for greater savings, optimization, and defined business outcomes.”

According to Wipro, the Global Celonis Center will look to give a critical boost to global enterprises recovering from the effect of the Covid-19 pandemic and planning to re-build organizational resiliency by transforming operations. Furthermore, it will help enterprises herald a new operating model without disrupting their long-term investments in IT.

Praveen Gulabrani — General Manager and Global Head, Enterprise Operations Transformation, iCORE, Wipro Limited said: “Wipro is committed to help clients maximize their business performance and move towards customer-centric and smart operations. The strategic partnership with Celonis will enhance our capabilities in these crucial areas and reaffirm our role as a trusted partner for operations transformation.

“This collaboration allows us to gain unparalleled insights and a clearer view of the overall organizational processes giving us the ability to implement corrective transformation levers that make processes more efficient.”

  Amit Puri, Celonis, customer experience, digital transformation, India, Praveen Gulabrani, USA, Wipro