Tecnotree lands major deal to provide BSS stack solution for Emtel Mauritius

Tecnotree, a Finnish digital solutions provider globally recognized for its transformative services for Communication Service Providers (CSPs) and Digital Service Providers (DSPs), has penned a significant deal with Emtel Mauritius. The agreement will see Tecnotree delivering its BSS stack solution to replace Emtel’s legacy business procedures, products, and services, thus augmenting the company’s operational efficiency and equipping it to tackle both present and future market demands as a telecom operator.

The 5G-ready BSS suite, brought to the table by Tecnotree, integrates full-spectrum business procedures that bolster both customer lifecycle and revenue management. Boasting agile, open-source, cloud-native, and Open Digital Architecture (ODA) compliant features, this BSS stack is also platinum certified by TM Forum for practical Open APIs, enabling seamless integration. The Tecnotree solution promises an enhanced customer experience and opens up new monetization opportunities, meeting the rising demand for forward-thinking services for both retail and enterprise clients.

The deployment encompasses a vast range of products, including Customer Management, Document Management, Product Management, Order Management, Inventory Management, Distributor Management, Commission Management, Workflow Management, Loyalty and Campaign Management, Customer Self-care, Lead & Sales Management, and VAS Management.

Tecnotree’s digital stack deployment offers key differentiators such as a consolidated customer view through a 360-degree perspective, self-care capabilities with a digital onboarding experience, real-time campaigns in Campaign Management, open-source technologies reducing operational cost, and rapid launch of digital services minimizing time to market.

Emtel Mauritius’s CEO, Kresh Goomany, expressed delight in partnering with Tecnotree, stating that the BSS suite would boost their operational efficiency and adaptability to ever-changing market requirements. Padma Ravichander, Tecnotree OYJ’s CEO, shared the excitement, highlighting the company’s commitment to providing advanced digital transformation solutions that benefit Emtel Mauritius in terms of transformation, operational efficiency, user experience, and customer data-centric architecture.