Verint bags contract to enhance CX automation for American bank

Verint bags contract to enhance CX automation for American bank

Verint, recognized globally as The CX Automation Company, has recently announced a significant achievement—a $4 million multi-year contract with a top five U.S. bank to bolster customer experience (CX) automation within their contact centers. This initiative aims to deploy multiple applications of the Verint Open Platform across a substantial portion of the bank’s workforce, specifically […]