Infosys partners with Musgrave for 7-year strategic IT transformation

Infosys, renowned for its next-generation digital services and consulting, has declared a significant seven-year strategic collaboration with Musgrave, Ireland’s foremost food retail, wholesale, and foodservice company. This partnership will see Infosys automate Musgrave’s IT operations using its advanced AI and Cloud offerings.

The collaboration is set to revolutionize Musgrave’s IT landscape. Infosys will leverage Infosys Topaz, an AI-first suite of services, solutions, and platforms utilizing generative AI technologies, and Infosys Cobalt, a comprehensive set of services and solutions for enterprises embarking on their cloud journey.

These offerings from Infosys are tailored to transform Musgrave’s IT operations, build technical expertise, and accelerate the company’s goals of improving customer and retail partner experiences. Infosys aims to boost operational efficiencies and enable digital experiences for Musgrave through its Cognitive First framework, integrating artificial intelligence (AI), machine learning (ML), knowledge management, and cognitive automation capabilities.

Stephen Mckenna, Chief Technology Officer at Musgrave, expressed enthusiasm about the collaboration: “I am delighted by our recently announced collaboration with Infosys, which will enable us to leverage Infosys’ expertise and resources to deliver innovative solutions to all our customers and retail partners. Musgrave has always been committed to providing our customers with the best possible service, and this collaboration is a testament to that commitment. We are confident that this collaboration will result in new and exciting products and services that will benefit all our customers.”

Karmesh Vaswani, EVP & Global Head Retail, Consumer Goods & Logistics at Infosys, shared his excitement: “We are thrilled to embark on this transformative journey with Musgrave. Through our strategic collaboration, we aim to enable Musgrave in transforming its IT operations, help enhance user experiences, and accelerate strategic initiatives. Our technological solutions enable Musgrave’s digital transformation agenda for the future. This collaboration will further strengthen our presence and propel our growth in Ireland.”

The alliance between Infosys and Musgrave represents a significant leap in the use of cutting-edge technology in the retail sector. By integrating AI and cloud technologies, this partnership not only promises to enhance operational efficiency but also aims to enrich the experiences of customers and retail partners. This initiative is likely to set a benchmark in the retail industry, showcasing how digital transformation can be effectively leveraged for business growth and customer satisfaction.