Infosys bags core technology contract from college admissions service UCAS

Infosys said that it has signed a core technology contract with the Universities and Colleges Admissions Service (UCAS) based in the UK.

UCAS is engaged in operating the application process for British universities.

The contract is for a minimum of three years, said Infosys.

Under the terms of the contract, Infosys will offer a wide variety of digital services to enable UCAS in further developing the capabilities that connect students to universities, schools, awarding bodies, and other organizations.

The services will be built on a dynamic digital suite of systems in order to quickly respond to the evolving higher education sector in the UK.

Infosys said that it will continue to focus on helping UCAS reach its targets on reducing costs, optimizing, and improving services for students, delivering more stronger security, and offering business-as-usual (BAU) services between legacy and new digital systems.

Ashiss Kumar Dash — EVP and Segment Head – services, utilities, resources, energy at Infosys said: “In the next three years, we will continue to bring together industry leading capabilities, ecosystems and talent to deliver new experiences that reflect the growing expectations and changing dynamics in the higher education sector.

“With a focus on delivering greater innovation and seamless customer service experiences, we look forward to supporting UCAS retain its position as a highly trusted and accessible service.”

The Indian IT company had been in a technology partnership with UCAS since 2015. The new contract was won after an extensive tender process, said Infosys.

According to the company, the new contract marks a major step change in the relationship between the parties and will focus on providing seamless customer service experiences by means of greater automation, innovation, and efficiency.

Sander Kristel — UCAS Chief Operations Officer said: “I cannot emphasise enough the importance of this new agreement with Infosys, and the benefits to UCAS staff and customers.

“It represents a real shift in our partnership, and will focus extensively on automation, innovation, and efficiency across the business, which is key to delivering on our strategy for the future.”

UCAS offers admissions and information services to students, advisers, schools, and higher education providers, providing more than 30,000 courses to prospective applicants every year.

Its service is said to deliver the single biggest infrastructure event every year within the British education sector on results days every August.

UCAS is said to support nearly 700,000 applicants per year. Current predictions indicate that there will be a million applicants to higher education in Britain by 2025, said Infosys.