BPM services provider Firstsource Solutions to create 1,000 jobs in UK

Firstsource Solutions, an India-based provider of business process management (BPM) services, said that it will invest in the UK to generate close to 1,000 new jobs during the next 12 months.

The jobs will be created by the RP-Sanjiv Goenka Group company in South Wales, the Midlands, as well as cities in the Northern Powerhouse.

The announcement from Firstsource Solutions comes amid UK Prime Minister Boris Johnson’s ongoing visit to India.

Boris Johnson said: “Trade and investment between the UK and India is creating good jobs and sustaining livelihoods in both of our countries. I’m very pleased that Firstsource has decided to join the legions of Indian companies investing in the UK, boosting our technology sector and driving economic growth.”

Firstsource Solutions has been operating in the UK since 2006. The BPM services provider is said to have more than 5,000 employees across six regional sites in the UK.

The company caters to British firms across retail banking, media, insurance, telecom, life sciences, and utilities.

Dr. Sanjiv Goenka — Chairman of the RP-Sanjiv Goenka Group said: “We acknowledge the British Government for the tremendous support they have provided to us especially during the pandemic.

“Firstsource UK operations are key to the company’s strategy. It is through the coming together of government initiatives and private businesses that economies flourish and strengthen.

“We are committed to contributing to UK’s economy and believe new jobs, impact sourcing initiatives, training and a steady investment will help boost the local market, creating important opportunities for employment and growth.”