Wipro unveils Lab45 AI platform to transform business functions with Generative AI

Wipro Limited, a global leader in technology services and consulting, has launched the Lab45 Artificial Intelligence (AI) Platform. This platform integrates Generative AI (GenAI), machine learning (ML), and deep learning technologies, setting a new standard for business efficiency and industry-specific solutions. Available to all Wipro employees and clients, Lab45 represents a significant advancement in Wipro’s innovative capabilities.

Platform Capabilities and Features:

Lab45 AI Platform operates on a Software-as-a-Service (SaaS) model and supports a wide range of state-of-the-art Large Language Models (LLMs) from top providers, along with custom deep-learning and other models. It offers capabilities like seamless integration of language and visual processing to generate images from text prompts and tools for indexing, parsing, and summarizing content. This robust platform includes over 1,000 GenAI agents and more than 10 GenAI applications designed for various business functions including HR, sales, marketing, and operations.

Impact on Business Functions:

Subha Tatavarti, Chief Technology Officer at Wipro Limited, emphasized the transformative impact of the Lab45 AI Platform, particularly in enhancing productivity and innovation across business sectors. The platform has already demonstrated significant improvements in HR processes, sales and revenue generation, marketing efficiencies, and quality engineering testing. For example, it has notably reduced the time required for reading and interpreting complex contract clauses in HR, enhancing both speed and accuracy in background verifications.

Integration and Usage Across Industries:

The Lab45 AI Platform facilitates easy integration into client environments through API-based access, enabling custom application deployments. Notably, Topcoder—a Wipro platform that connects customers to a global talent network—has seen a seven-fold increase in GenAI usage since integrating Lab45 AI’s APIs. Moreover, recent proof of concepts for customers in banking, pharmaceutical, telecommunication, and other sectors have shown performance improvements ranging from 20% to 30% in various analytics.

Endorsements and Future Prospects:

The platform has also been utilized in academic settings, such as Harvard Business School’s MBA curriculum, to teach advanced applications of GenAI. Shikhar Ghosh, Professor at Harvard Business School, highlighted the platform’s role in exploring advanced use cases of GenAI for Business and Society.

The launch of the Lab45 AI Platform by Wipro is a strategic move that leverages cutting-edge AI technologies to drive business transformation and operational excellence. By integrating advanced AI tools with practical business applications, Wipro is not only enhancing its own innovation capabilities but also enabling its clients to achieve substantial gains in productivity and efficiency. This initiative marks a significant milestone in the practical application of AI in corporate environments.