Tech Mahindra’s game-changing digital revamp transforms Coal India

Tech Mahindra has successfully completed a large-scale digital transformation project for Coal India Limited, implementing a cutting-edge Enterprise Resource Planning (ERP) system across the state-owned coal mining giant’s operations. The transformation provides Coal India with a foundational data layer, enhancing business intelligence and improving operational efficiency through advanced analytics, reports, and dashboards.

The implementation, which covered Coal India’s corporate office along with subsidiaries including Mahanadi Coalfields Limited, Western Coalfields Limited, and North-Eastern Coalfields, marks a milestone in the company’s digitalisation journey. As part of the initiative, Tech Mahindra also introduced a Hospital Management System (HMS) across 21 hospitals operated by Coal India, streamlining patient management, billing, and inventory control.

ERP Implementation Strengthens Coal India’s Operational Efficiency

Tech Mahindra deployed SAP-ERP solutions to unify Coal India’s core business processes, creating a centralised framework that enables real-time monitoring of coal production, distribution, stock levels, and quality control. By leveraging an integrated system, Coal India can now track resources more effectively and make data-driven decisions to optimise its operations.

A spokesperson from Coal India noted that digitisation and automation are no longer optional but necessary to enhance transparency, operational efficiency, and future-proof the company’s business model. The ERP system has improved several critical business functions, including finance, payroll, sales and marketing, materials management, and personnel tracking.

Tech Mahindra’s Chief Operating Officer, Atul Soneja, highlighted the role of digital technologies in streamlining asset management and boosting efficiency in mining operations. He emphasised that the company’s expertise in next-generation technologies helped Coal India embrace a fully digital ecosystem, paving the way for improved operational resilience.

Hospital Management System Enhances Healthcare Services

Alongside its enterprise transformation, Tech Mahindra’s Hospital Management System (HMS) is now operational across 21 hospitals managed by Coal India’s subsidiaries. The HMS centralises hospital administration, enabling more efficient patient registration, automated billing, and real-time inventory tracking for medicines and consumables.

With the implementation of this system, Coal India’s hospitals can now provide better healthcare services by reducing administrative bottlenecks and ensuring seamless medical record management. The digital solution integrates with ERP modules, further streamlining compliance and resource allocation across the company’s healthcare facilities.

Coal India’s Expansion Plans Align with Digital Growth

Coal India is aggressively expanding into sectors such as solar energy, thermal power, coal gasification, and critical minerals, alongside its ambitious target of one billion tonnes of coal production. The newly implemented ERP system will play a vital role in supporting these growth plans by providing greater visibility into supply chain logistics, operational efficiencies, and demand forecasting.

The ERP-driven digital transformation is expected to accelerate Coal India’s transition towards data-driven decision-making, enhancing its ability to manage large-scale projects and streamline coal distribution networks. The system also improves compliance monitoring and ensures that production aligns with market demand.

Stock Performance and Market Sentiment

The successful completion of Tech Mahindra’s digital transformation project comes at a time when both Tech Mahindra Limited (NSE: TECHM) and Coal India Limited (NSE: COALINDIA) are witnessing notable stock market movements.

As of March 28, 2025, Tech Mahindra’s stock price stood at ₹1,418.00, reflecting a 0.36% decline from the previous trading day. Over the past three months, the company has seen a 16.81% drop, highlighting short-term volatility. However, the six-month performance remains positive at 15.74%, indicating long-term resilience. The company’s shares are currently 21.26% below their 52-week high of ₹1,807.40, achieved in December 2024.

Meanwhile, Coal India’s stock price has been on an upward trajectory, closing at ₹398.20 on March 28, marking a 0.35% gain from the previous close. The stock has appreciated by 7.81% over the past month and delivered a 4.3% return over three months. With a price-to-earnings (P/E) ratio of 7.13, Coal India appears undervalued compared to the industry average of 10.53. Additionally, its return on equity (ROE) of 37.61% showcases strong financial health.

The market’s response to these companies’ performances reflects broader industry trends. While Tech Mahindra’s short-term decline presents a potential buying opportunity, Coal India’s steady growth and solid financial metrics make it an attractive prospect for investors seeking stability.

Tech Mahindra Strengthens Its Position as a Digital Transformation Leader

The completion of Coal India’s ERP and HMS implementation further establishes Tech Mahindra’s reputation as a global leader in enterprise digital transformation. The company continues to drive large-scale projects that enable businesses to scale efficiently, boost agility, and enhance operational resilience.

With enterprises worldwide increasingly prioritising automation, AI-driven insights, and cloud-based solutions, Tech Mahindra’s latest project demonstrates how digital innovation is reshaping traditional industries. As Coal India moves towards a technology-driven future, its partnership with Tech Mahindra underscores the growing role of intelligent enterprise solutions in transforming large-scale industrial operations.