Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS), a global IT services, consulting and business solutions organisation, has been chosen by The British Broadcasting Corporation (BBC) to revamp its finance and payroll operations and manage the application landscape for enhanced agility and resilience.

This long-term partnership will involve Tata Consultancy Services utilising its contextual knowledge, unique platforms, partner ecosystem, and future-focused talent pool to propel the broadcaster’s media business model reimagination and bolster growth. The collaboration will include managing various procedures across strategic and transactional finance operations, infusing them with digital technologies to enhance efficiency, process speed and outcomes. Advanced analytics will be used to facilitate quicker and more informed decision-making.

Tata Consultancy Services will employ its artificial intelligence (AI) driven human-machine collaboration suite, TCS Cognix, which offers pre-built, cloud-based modules that utilise AI, machine learning, and intelligent automation. This suite integrates effectively with point solutions from multiple partners. The company will also offer application management and change delivery services for the broadcaster’s application estate, supporting finance, procurement, and HR functions.

With the implementation of Tata Consultancy Services’ unified operations model, which integrates the business process and application layers, a more holistic problem diagnosis and issue resolution will be possible, along with seamless change management. Tata Consultancy Services will also assist in deploying a new partner payroll platform and services with an integrated analytics layer, to simplify the broadcaster’s payroll function.

Amit Kapur, Country Head, UK and Ireland, Tata Consultancy Services, expressed his satisfaction at being chosen by the BBC, asserting that the Indian IT company’s digital abilities and domain expertise will aid the broadcaster in achieving their business goals while enhancing operational agility and resilience. He added that this partnership will cement TCS’ position as a leader in offering transformative business services to the media and entertainment industry.

Having been operational in the UK for over 45 years, Tata Consultancy Services has collaborated with more than 200 of the region’s most well-known businesses. It is considered the leading provider of software and IT services to the UK market in terms of revenue and employs over 21,000 people in the UK and Ireland. In a survey of CIOs from the largest IT spending organisations in the country, Tata Consultancy Services has been ranked as the number one IT service provider for customer satisfaction.

  Amit Kapur, artificial intelligence, automation, BBC, machine learning, Tata Consultancy Services, TCS Cognix, United Kingdom