Tandem secures $10m to transform pet healthcare with AI-powered smart hub

Tandem, a rising pet healthcare startup focused on AI-driven pet healthcare solutions, has raised $10 million in pre-seed funding to transform veterinary care. The funding will enable the expansion of its mobile veterinary services, the enhancement of its AI-powered pet healthcare platform, and the launch of a 5000 sq ft smart health hub designed to integrate telemedicine, in-home pet care, and AI-driven diagnostics.

As veterinary professionals continue to face workforce shortages, rising operational costs, and increasing pet ownership rates, the need for a streamlined, AI-enhanced pet healthcare system has never been greater. Tandem aims to bridge the gaps in veterinary care, making high-quality treatment more accessible, efficient, and affordable.

How Is Tandem Transforming Pet Healthcare?

Tandem is redefining AI-driven pet healthcare by consolidating veterinary services within a single, integrated platform. Through its proprietary AI system, Laika, the company connects telemedicine, at-home pet care, clinical facilities, and veterinary pharmacy services to offer a seamless experience for pet parents and support the next generation of veterinary professionals.

The upcoming 5000 sq ft smart health hub will act as a centralized facility where AI-driven diagnostics will enhance treatment accuracy while improving operational efficiency. This hub will complement Tandem’s mobile veterinary clinics, ensuring that pet owners can access on-demand, AI-powered pet healthcare wherever they are.

According to Tandem CEO Prem Sharma, a seasoned healthcare entrepreneur, the company’s mission is to redefine veterinary care by integrating advanced technology with compassionate treatment. He emphasized that by reducing administrative burdens and enhancing pet healthcare accessibility, Tandem is making veterinary services more efficient and effective for both pet owners and veterinary professionals.

Co-founder Dr. Khalid Aljabri, a medical doctor and entrepreneur, highlighted the broader implications of Tandem’s work. He noted that most drugs and medical devices used in human healthcare are initially tested on animals, raising the question of whether advancements in AI-powered pet healthcare could ultimately inform improvements in human medicine.

What Makes Tandem’s AI-Powered Platform Unique?

Since launching its pilot services in fall 2024, Tandem has rapidly expanded its AI-driven pet healthcare platform, integrating cutting-edge technology into veterinary care. Its proprietary Laika AI system has already demonstrated tangible benefits, including the automation of administrative tasks, which allows veterinarians to dedicate more time to direct patient care.

The platform has also powered the development of Tandem’s Neighborhood Clinics, which have been introduced in over 100 residential complexes across the greater Boston area. These clinics provide convenient, mobile veterinary care, ensuring that pet owners have easy access to preventive and emergency services without the need for traditional in-office visits.

Tandem’s AI-enhanced pet healthcare model allows veterinarians to reduce administrative workloads by an average of two hours per day, freeing up time for clinical consultations and hands-on care. The company’s technology also enables real-time data collection and analysis, supporting veterinarians with predictive diagnostics and treatment planning.

The upcoming smart health hub will further extend these capabilities, serving as an AI-driven pet healthcare facility where veterinarians can utilize telemedicine consultations, AI-powered diagnostic tools, and an integrated pharmacy system to deliver comprehensive, high-quality pet healthcare.

Why Is AI-Driven Pet Healthcare Important?

With over 70% of U.S. households owning pets, the demand for accessible, high-quality veterinary care is rapidly increasing. However, veterinary burnout, staffing shortages, and rising costs have made it difficult for pet owners to receive timely medical attention for their animals.

Tandem’s AI-powered pet healthcare solutions address these challenges by streamlining processes, improving diagnostic accuracy, and making veterinary services more convenient. By integrating AI-driven pet healthcare into traditional clinical practice, the company is not only improving treatment outcomes for pets but also creating a more sustainable work environment for veterinarians.

The platform’s telemedicine capabilities ensure that pet owners can receive virtual consultations, reducing the need for unnecessary in-person visits while expanding access to professional veterinary advice. Additionally, its AI-powered diagnostics assist veterinarians in early disease detection, leading to faster, more effective treatment options.

Tandem’s co-founders emphasize that the lessons learned from AI-driven pet healthcare could eventually shape innovations in human healthcare systems. By refining technology-driven treatment models in veterinary medicine, Tandem is paving the way for broader healthcare transformation.

What’s Next for Tandem?

As Tandem moves forward with its $10 million expansion, the company is focused on further scaling its AI-powered pet healthcare platform and expanding its reach beyond Boston. The upcoming 5000 sq ft smart health hub will play a crucial role in advancing integrated, AI-driven veterinary care, ensuring that pets receive timely, accurate, and affordable treatment.

The company’s long-term vision is to establish a nationwide network of AI-powered veterinary services, enabling seamless collaboration between pet owners, veterinarians, and healthcare providers. By leveraging cutting-edge AI-driven pet healthcare solutions, Tandem aims to set a new standard for veterinary medicine, ensuring that pets receive the best possible care, anytime and anywhere.