Infosys in collaboration with digital workflow company ServiceNow has introduced the Infosys Live Operations platform designed to boost customer experiences (CX) for telecom companies. The Indian IT firm said that it made use of ServiceNow technology to develop Infosys Live Operations that seamlessly integrates digital and traditional environments to streamline business processes through rationalization of […]
Infosys said that XacBank, a universal bank in Mongolia, has executed its digital transformation program by deploying the digital banking solution suite of Infosys Finacle. According to the Indian digital services and consulting provider, its Finacle suite will drive the corporate and retail banking operations of XacBank and provides a solid digital platform to enable […]
Happiest Minds Technologies, a Mindful IT Company, has entered into a partnership with NIQ Brandbank, a provider of digital product content solutions, with the objective to solve challenges in product data and shopper experience. Based in India, Happiest Minds Technologies is a global strategic partner for Pimcore, which is a technology firm that offers data […]
Indian IT services provider Tata Consultancy Services (TCS) has joined forces with Envestnet Data and Analytics (Envestnet D&A) to help the latter speed up its digital transformation journey. To achieve this, the America-based company will extend its technology ecosystem and implement cloud-first data architectures while providing financial wellness services better for its customers. The collaboration […]
Tech Mahindra said that it has been engaged by StarHub, a Singapore-based provider of communications, entertainment, and digital services, for the latter’s digital transformation to improve customer offerings. The Indian software company is working with StarHub in modernizing its operations for customer-facing systems and processes to make user journeys easier as well as to boost […]
Infosys has entered into a collaboration with ng-voice GmbH, a Germany-based provider of cloud-native IP multimedia subsytem (IMS) solutions, with an intention to help telecommunications operators across Europe in transforming their digital capabilities through expedited cloud deployment. The Indian IT company said that it will offer ng-voice with systems integration solutions by using an international […]
Indian IT company Tech Mahindra said that it has expanded its partnership with Microsoft as an Azure Operator Nexus Ready Systems Integrator. The expanded partnership is aimed at empowering telecom operators and enterprises to build, host, and manage Long-term Evolution (LTE)s and 5G networks by using virtualized/containerized network functions with the help of Azure Operator […]
HCL Technologies (HCLTech) is collaborating with insurtech company C2L BIZ to facilitate the digital transformation of business processes for an undisclosed Malaysian life insurance company. As part of the engagement, HCL Technologies and C2L Biz have implemented the latter’s SymbioSys Sales Tool for the automation of lead management, sales quotation, sales collateral, and sales illustration […]
Tech Mahindra, an Indian IT services provider, said that it has expanded its partnership with Vodafone Germany to help the latter transform its sales as well as customer experience processes. In this multi-year partnership, Comviva, a Tech Mahindra company, will offer an integrated sales solution that spans the fixed, mobile, cable, and TV services of […]
Tata Consultancy Services (TCS) has been chosen by Telefonica Germany to help the German telecoms company transform its end-to-final service assurance applications along with processes inside its operations support systems (OSS) stack to improve the customer experience. According to the Indian IT company, Telefonica Germany aims to drive innovation through continuous digital transformation in order […]