Paytm launches affordable health and income protection plan for merchant partners

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One 97 Communications Limited (OCL), the company behind India’s leading payments and financial services brand Paytm, has unveiled an exclusive health and income protection plan for its merchant partners. The plan, named ‘Paytm Health Saathi’, is accessible via the ‘Paytm for Business’ app and starts at just Rs. 35 per month.

As part of Paytm’s ongoing efforts to support its vast network of merchant partners, the Paytm Health Saathi initiative aims to provide affordable and comprehensive healthcare benefits. This move ensures the well-being of merchants, safeguarding their health and business continuity. With this service, Paytm continues its mission to empower merchant partners, enhancing their resilience and democratizing access to affordable coverage.

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The health and income protection plan offers a range of services, including unlimited doctor teleconsultations, in-person doctor visits (OPD) within its partner network, and income protection cover. The income protection covers business interruptions due to accidents, natural calamities like floods and fires, or strikes. The doctor teleconsultation service is powered by MediBuddy, which provides additional benefits such as discounts at leading pharmacies and on diagnostic tests.

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The claim process for Paytm Health Saathi is streamlined and can be completed within the app with just a few clicks. This ensures that merchant partners can focus on their business without worrying about lengthy administrative procedures.

A Paytm spokesperson commented, “The launch of Paytm Health Saathi underscores our steadfast commitment to ensuring the welfare of our merchant partners. This initiative is part of our mission to equip them with comprehensive and affordable coverage that supports their continued operations. By offering tailored solutions aligned to their needs, we aim to strengthen the robust support system we provide to our community of business owners.”

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The pilot for Paytm Health Saathi began in May, with over 3000 merchant partners availing of the plan. Following its initial success, the company rolled out this feature to all its merchants earlier this month, marking a significant step in enhancing the support provided to its merchant network.


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