LKQ Europe chooses Infosys for business process harmonization and enhanced customer experience

Infosys, a global front-runner in next-generation digital services and consulting, unveiled a significant five-year collaboration with LKQ Europe, a leading distributor in the automotive aftermarket. This strategic partnership is set to redefine the way LKQ Europe operates, following its recent spate of strategic acquisitions.

Harmonizing Business Processes for Enhanced Efficiency

The core of this collaboration involves integrating and standardizing LKQ Europe’s diverse business processes and systems. This move is aimed at harnessing synergies and achieving economies of scale, thereby improving product availability and ensuring faster delivery to end customers. Infosys, renowned for its robust capabilities in ERP deployment, was the obvious choice for LKQ Europe to lead this IT-driven business transformation.

Infosys partners with LKQ Europe for a transformative five-year collaboration in automotive aftermarket

LKQ Europe’s Vision: Streamlining for Superior Market Position

Varun Laroyia, CEO of LKQ Europe, emphasized the project’s significance, stating, “This project is focused on building a more streamlined and impactful organization. With Infosys as our strategic partner, we aim to reduce complexities and increase efficiency.” This collaboration is an extension of LKQ’s ongoing program to enhance its market leadership through improved customer-centricity and top-notch customer experiences.

Infosys: Catalyzing Digital Transformation

Jasmeet Singh, EVP & Global Head of Manufacturing at Infosys, expressed excitement about the partnership: “We are thrilled to collaborate with LKQ Europe and enable them in their transformative journey.” Infosys’ expertise in digitizing complex processes aligns seamlessly with LKQ Europe’s objectives, promising innovative solutions to streamline operations and support sustainable growth in the automotive aftermarket industry.

This partnership between Infosys and LKQ Europe is not just about business process optimization; it’s a concerted effort to revamp the automotive aftermarket landscape, promising enhanced operational efficiency and superior customer experiences.