Infosys and Telstra strengthen partnership to propel digital transformation and customer experience


Infosys (NSE, BSE, NYSE: INFY), a global pioneer in next-generation digital services and consulting, has announced a multi-year strategic collaboration with Australia’s leading telecommunications and technology company, Telstra. This partnership is set to accelerate Telstra’s software engineering and IT transformation journey, significantly enhancing their customer experience.

Driving Innovation with Infosys Topaz and Infosys Cobalt

Building on a relationship that spans over two decades, this collaboration will see Infosys deploy its AI-first suite, Infosys Topaz, and its comprehensive cloud solutions, Infosys Cobalt, to provide a robust engineering foundation. These initiatives aim to simplify Telstra’s technological landscape, enabling the company to continue its evolution into an innovation-driven enterprise.

Kim Krogh Andersen, Telstra’s Group Executive of Product and Technology, emphasized the critical nature of this partnership in the digital age. “As we approach the tipping point of Generative AI and an avalanche of digital adoption, strategic partnerships with global leaders such as Infosys are essential to support our shared ambitions for digital leadership,” Andersen stated.

Infosys and Telstra bolster partnership to power digital transformation and customer experience

Infosys and Telstra bolster partnership to power digital transformation and customer experience

Enhancing Software Engineering and IT Practices

Kieran O’Meara, Telstra’s Executive of Software Engineering and IT, remarked on the deep-rooted partnership: “Telstra and Infosys have been partners for over 20 years, a collaboration that has yielded immense value for both organizations. The renewal of this collaboration reinvents how we work together more strategically for the next wave of change in our industry.” This renewal will focus on the evolution of software product engineering and the integration of open architecture and next-generation technologies such as AI.

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Salil Parekh, CEO of Infosys, expressed his enthusiasm for the renewed partnership: “Infosys has a long-standing association with Telstra supporting its many evolutions over the last two decades and we’re excited to work with them on the next chapter of this journey. By leveraging Infosys Cobalt and Infosys Topaz, we can help Telstra accelerate its strategy for growth.”

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A Commitment to Innovation and Leadership

Anand Swaminathan, Executive Vice President and Global Industry Leader for Communications, Media, and Technology at Infosys, also highlighted the visionary aspects of the collaboration. “Telstra and Infosys stand as trailblazers in technological innovation, united by a shared vision. This collaboration underscores our commitment to delivering innovative cloud and AI-led solutions that will help position Telstra as a leader in this new era.”

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Infosys Topaz brings an extensive array of AI capabilities, including over 12,000 AI assets, more than 150 pre-trained AI models, and multiple AI platforms. These tools are designed to enhance human potential, enterprise performance, and community engagement through innovative solutions and connected ecosystems.

About Infosys and Telstra

Infosys is a global leader in digital services and consulting, known for its cutting-edge solutions in AI, cloud, and large-scale digital transformation. Telstra, Australia’s foremost telecommunications and technology company, has been at the forefront of the industry, continually evolving to meet the growing demands of its customers and the market.

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