Infosys and Microsoft join forces to propel generative AI solutions


Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, has unveiled a strategic collaboration with Microsoft to co-create cutting-edge solutions harnessing the power of Infosys Topaz, Azure OpenAI Service, and Azure Cognitive Services. This partnership merges their formidable artificial intelligence (AI) capabilities to supercharge enterprise functions with AI-driven solutions spanning various industries. These integrated solutions are poised to expedite the democratization of data and intelligence, paving the way for heightened productivity and newfound revenue streams for businesses.

The emergence of Generative AI has ushered in a new era of AI applications, significantly impacting critical enterprise functions across diverse industries. Infosys has taken the lead by offering a suite of services, frameworks, solutions, and platforms designed for multiple application areas. These include semantic search, document summarization, contact center transformation, AI-augmented software development lifecycle (SDLC), and marketing content creation. For instance, Infosys successfully assisted a prominent financial services company in implementing an AI-driven solution for document summarization and semantic search, streamlining document organization and substantially enhancing the productivity of their financial advisors.

Infosys and Microsoft join forces to propel generative AI solutions

Infosys and Microsoft join forces to propel generative AI solutions. Photo courtesy of Infosys Limited.

Through this dynamic collaboration with Microsoft, Infosys Topaz is leveraging Azure OpenAI Service and Azure Cognitive Services to augment its capabilities, enabling enterprise clients to seamlessly transition from digital to AI-driven solutions. These integrated offerings are primed to bolster operational efficiency, reduce turnaround times, future-proof investments, and open up innovative business models for clients.

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Balakrishna D. R. (Bali), Executive Vice President and Global Head of AI and Automation, Application Development & Maintenance at Infosys, emphasized the transformative impact of Infosys Topaz. He stated, “Infosys Topaz empowers businesses by enhancing operational efficiencies and shortening time-to-market for launching new products and services. It amalgamates the potency of Infosys Cobalt and data analytics to AI-enable businesses, providing cognitive solutions and intuitive experiences that invigorate growth. Through our strategic alliance with Microsoft, we are steadfastly leading the generative AI revolution, enabling businesses to amplify human potential and navigate their journey toward becoming AI-first enterprises.”

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Nicole Dezen, Chief Partner Officer at Microsoft Corp, expressed enthusiasm about expanding the collaboration with Infosys. She noted, “We are delighted to extend our partnership with Infosys to deliver innovative solutions, leveraging Azure OpenAI Service and Azure Cognitive Services. These solutions will empower customers to forge new business models and unlock fresh revenue streams. By harnessing the potential of generative AI, Infosys will assist customers in accelerating growth and fostering innovation.”

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This dynamic partnership between Infosys and Microsoft marks a pivotal moment in the AI landscape, promising to revolutionize business operations and propel innovation to new heights. Stay tuned for further developments as they continue to reshape the future of AI-driven enterprises.

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