Colt Technology Services, a leading digital infrastructure company, today unveiled a strategic five-year collaboration with Infosys, a global frontrunner in next-generation digital services and consulting. This partnership is set to revolutionize Colt’s digital infrastructure by integrating Colt’s award-winning SD-WAN, SASE, and Network-as-a-Service solutions with Infosys’ extensive expertise in digital transformation.

Enhancing Digital Capabilities and Customer Service

The primary aim of this collaboration is to expedite Colt’s digital transformation initiatives through the development of Colt IO. This next-generation platform is designed to automate and streamline services, systems, and processes, thereby improving the speed and efficiency of customer service and adapting swiftly to evolving market dynamics. Infosys will also assist Colt in enhancing its innovative product roadmap and expanding its managed network-as-a-service and application-centric infrastructure solutions.

Strategic Impact of the Collaboration

Ash Surti, Chief Digital and Information Officer at Colt Technology Services, expressed enthusiasm about the partnership, stating, “We’re excited to announce our collaboration with Infosys as we continue our digital transformation journey to deliver the best possible experience for our employees, customers, and partners.”

Upendra Kohli, Executive Vice President – Communication, Media & Entertainment (Americas & Europe) at Infosys, also commented on the collaboration, saying, “We are delighted to collaborate with Colt on the modernization of their intricate IT infrastructure. Our strategic digital transformation initiatives, aimed at enhancing efficiency and agility, will help Colt with enhanced customer experience and accelerate their transformational digital initiatives. As a growth partner for Colt, our commitment to innovating together underscores our shared vision for a successful digital future.”

Leveraging Recent Acquisitions for Broader Impact

The partnership announcement follows Colt’s recent acquisition of Lumen EMEA in November 2023. This acquisition and the subsequent integration with Infosys’ capabilities are expected to deliver a consistent, seamless service experience for customers. This integration will also offer an enhanced range of industry-leading solutions on a larger scale, benefiting both customers and employees by providing quicker access to essential platforms needed to deliver Colt’s top-tier customer service.

The collaboration between Colt Technology Services and Infosys represents a strategic move towards enhancing digital infrastructure and services across enterprises. By combining Colt’s robust networking solutions with Infosys’ transformational expertise, the partnership is poised to set new standards in IT service delivery and customer satisfaction in the digital era.

  Colt Technology Services, digital transformation, enterprise digital solutions, Infosys, Infosys partnership, IT infrastructure modernization, network-as-a-service