Bharti Airtel teams up with Microsoft: A new calling era for Indian enterprises
In a significant move set to redefine enterprise communication in India, Bharti Airtel, one of the country’s premier telecommunications service providers, unveiled its strategic partnership with tech giant Microsoft. The collaboration aims to enhance calling services for Indian organizations over Microsoft Teams, powered by an integration with Airtel IQ.
A Seamless Communication Experience: Airtel IQ for Microsoft Teams
The integration paves the way for enterprises to benefit from increased flexibility, allowing them to connect seamlessly with customers nationwide using fixed-line internet services. This innovative service promises to enhance the ease with which companies can both place and receive external calls via the Microsoft Teams platform, thereby optimizing communication and collaboration. Airtel IQ for Microsoft Teams stands out as a user-friendly plug-and-play solution requiring minimal setup time, offering businesses a potential savings avenue by eliminating the need for additional hardware. It promises enterprise-grade support and reliability. The integrated calling functionality further addresses several challenges enterprises face, from juggling various platforms for IP telephony and collaboration to ensuring seamless remote and hybrid work experiences.
Airtel IQ integrates with Microsoft Teams: Redefining enterprise communication in India. Photo courtesy of Shrutuja Shirke/Wikimedia Commons.
Industry Leaders Speak: A Future-Oriented Vision
Abhishek Biswal, the Business Head of Airtel IQ, expressed enthusiasm over the partnership, stating, “We are delighted to partner with Microsoft to bring an agile, flexible and innovative solution… Airtel’s traditional strength of connectivity combined with Microsoft’s technology will result in reliability, cost savings, ease of management and, most importantly, scalability for all customers, ensuring that going forward they can focus solely on productivity.”
Shruti Bhatia, representing Microsoft, emphasized the need for adaptability in the current hybrid work environment. She commented, “In today’s constantly evolving hybrid world, users need the flexibility to work and connect… Taking a step further in that direction, we are thrilled to partner with Airtel and introduce an innovative solution that will enable India’s workforce to unlock a new level of productivity, collaboration, and efficiency, transforming the future of work in the country.”