Bharti Airtel enhances retail presence with new stores in Vizag and Agartala
Bharti Airtel, a leading telecommunications service provider in India, has significantly expanded its retail footprint with the launch of new, next-generation company-owned stores in Vizag and Agartala. The openings in Maharanipeta (Vizag), Shib Nagar, and Bishalgarh Road (Agartala) are part of Airtel’s strategic initiative to bolster its retail presence and deliver an unmatched service experience to customers. These stores are designed to showcase Airtel’s advanced technologies, including Xstream, Xsafe, and 5G Plus, underlining the company’s commitment to innovation and customer satisfaction.
The new Airtel stores, centered around the theme of excellence and lifelong customer loyalty, aim to provide a comprehensive display of Airtel’s offerings. Store staff, affectionately known as ‘Airtel Friends,’ are extensively trained to assist and resolve customer queries spanning Airtel’s entire portfolio, including mobile, broadband, and DTH services. This approach is a testament to Airtel’s customer-centric philosophy and its dedication to offering a holistic service experience.
Bharti Airtel boosts retail footprint with new stores in Vizag and Agartala
Shivan Bhargava, CEO of Andhra Pradesh and Telangana at Bharti Airtel, emphasized the company’s customer-centric approach as the driving force behind its extensive retail expansion in Andhra Pradesh. Similarly, Rajnish Verma, CEO of Northeast and Assam at Bharti Airtel, highlighted the massive retail expansion efforts in Northeast and Assam, underscoring the significance of these markets to Airtel’s strategic growth plans. Both executives affirmed Airtel’s commitment to investing in and serving these key markets, reinforcing the company’s objective to be a one-stop solution for all customer needs.
Bharti Airtel’s ongoing efforts to ramp up its offline presence, now boasting 1,500 stores nationwide, reflect its strategy to strengthen retail operations across India. This expansion not only enhances Airtel’s ability to offer cutting-edge technologies and services but also solidifies its position as a leader in the Indian telecommunications industry.