Wipro wins Hackett Group’s Digital Award in AI-led automation category

Wipro Limited has bagged The Hackett Group’s 2021 Digital Award in the artificial intelligence-led automation category for its “Hire-to-Retire – AI-led HR Automation for Employee Onboarding and Engagement” solution.

According to the Indian IT company, the use of innovative solutions in HR processes speeds up workflows to make operations more efficient.

Vin Kumar — Managing Partner and Digital Operations Advisory Practice Leader, The Hackett Group said: “The Hackett Group’s Digital Awards celebrate organizations that use technology to solve business problems and create value through innovation. Wipro’s strong entry in the AI-led HR Automation category was a deserving winner for its ability to make AI an ally for enterprises around the world.”

Wipro claimed that the AI-led transformation of its internal human resources shared services (HRSS) function brought down employee-onboarding time from 7-8 days to 3-4 days. This saved the center $25 million per year and aided in its transformation into an intelligent enterprise by tapping AI along the “hire to retire” lifecycle.

Wipro wins Hackett Group’s Digital Award in AI-led automation category. Photo courtesy of Rameshng/Wikipedia.org.

The Indian firm said that its proprietary Enterprise Intelligence Quotient (E-IQ) framework was utilized for reimagining user journeys and identifying opportunities for integrating intelligence.

Wipro said that the AI Solutions group had implemented the Wipro Holmes AI and automation solution platform in combination with computer vision and deep learning capabilities to realize the identified opportunities.

Putul Mathur — Vice President of Wipro Human Resources said: “Partnering with the AI Solutions team helped transform the HR tech journey, specifically the complete H2R processes. With a focus on value generation and using AI/ML technologies, a significant efficiency improvement was realized by improving agility, and intelligence in people supply chain processes.

“The transformed HR processes have led to better employee experiences, financial control and regulatory compliances.”