Indian IT company Wipro and US-based digital workflow company ServiceNow have announced a five-year business partnership aimed at empowering clients to drive business transformation, overcome challenges, and deliver enhanced value.

This partnership builds upon their existing collaboration and supports Wipro’s goal of establishing a $1 billion business with ServiceNow by the end of 2026.

Jason Eichenholz — Wipro Senior Vice President and Global Partnership Lead said: “We couldn’t be more excited to deepen our partnership with ServiceNow and jointly deliver greater value, agility, and impact to the market.

“ServiceNow brings a whole new dimension to employee and customer experiences and technology innovation, allowing us to more effectively guide our shared customers through the next evolution of their business.”

Under this agreement, Wipro and ServiceNow will jointly provide process consulting, implementation, configuration, and managed services to clients. The partnership will have a global reach, covering various industries with an initial emphasis on financial services, manufacturing, healthcare, and energy and utilities.

The expanded partnership will establish a global framework to automate and optimize technology service operations, integrate environmental, social, and governance (ESG) standards throughout organizations, enable new digital experiences for businesses, customers, and employees, and achieve advanced automation of enterprise resource planning (ERP) processes.

Furthermore, it will enhance the comprehensive range of cloud capabilities offered through Wipro FullStride Cloud.

Erica Volini — ServiceNow Senior Vice President of Global Partnerships said: “This outstanding partnership with Wipro is only just getting started. Wipro has the deep domain experience, industry expertise, and innovation track record to provide best-in-class transformation experiences through improved workflows.

“Together, we will deliver real and sustained value to our customers as they digitally innovate their businesses to capitalize on market opportunities.”

  business transformation, customer experience, enterprise resource planning, Erica Volini, India, Jason Eichenholz, ServiceNow, USA, Wipro