Wipro partners with Kognitos to enhance business process automation using Generative AI

In a significant move within the technology and business process automation sectors, Wipro (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading technology services and consulting company, has partnered with Kognitos Inc., a pioneer in Generative AI (GenAI) Automation. This collaboration is aimed at deploying enterprise-ready GenAI-based Business Automation Solutions that promise to enhance productivity and operational efficiencies across various business processes.

In conjunction with this partnership, Wipro Ventures, the corporate investment arm of Wipro, has also participated in Kognitos’ Series A funding round, underlining Wipro’s commitment to integrating cutting-edge technologies into its service offerings. This investment is poised to bolster Wipro’s Digital Operations and Platforms business line, which will leverage the Kognitos platform to automate complex workflows in areas such as order management, contact center operations, and finance and accounting services.

The collaboration is set to transform how Wipro addresses large transformation engagements by automating intricate business process workflows. This will not only boost productivity but also improve the quality of services offered to customers. The Financial Shared Services team at Wipro will utilize the platform for tasks like Collection Accounting and complex reconciliations, streamlining operations significantly.

Jasjit Singh Kang, Senior Vice President and Business Head of Digital Operations & Platforms at Wipro Limited, expressed enthusiasm about the integration of Generative AI in business process automation, stating, “The Kognitos platform leverages enterprise-ready, safe AI and will enable us to help our customers reimagine their business processes and achieve operational efficiencies at scale.” Binny Gill, CEO of Kognitos, highlighted the importance of deploying safe AI solutions that are scalable and free from hallucinations, crucial for mission-critical applications.

Furthering their commitment to this technology, Wipro will establish a Center of Excellence and conduct global training for its associates to deploy Kognitos’ solutions effectively for enterprise customers. This initiative not only emphasizes Wipro’s dedication to innovation but also ensures that their workforce is adept at using advanced technologies to deliver superior results.