Velotric, an emerging leader in the premium ebike market, has announced a strategic partnership with Oyster to offer seamless bike insurance solutions to its customers at the point of purchase. This collaboration is poised to significantly enhance the purchasing experience for Velotric customers, providing them with peace of mind by safeguarding their investment against theft and damage directly through Velotric’s eCommerce channel. The initiative marks a significant milestone in fostering long-term relationships with customers by integrating insurance products seamlessly into the buying process.

Eric Xu, the Head of Customer Service at Velotric, emphasized the importance of peace of mind for riders, highlighting the partnership’s role in ensuring riders can focus on the joy of riding without the burden of worry. On the other side of the partnership, Vic Yeh, CEO of Oyster, expressed enthusiasm about collaborating with Velotric. He praised Velotric’s commitment to delivering high-quality products and superior customer experiences and is looking forward to enhancing Velotric’s safety brand with Oyster’s best-in-class insurance products.

The partnership extends beyond providing individual insurance solutions; it also empowers Velotric to offer a comprehensive insurance program for their bike dealers across the U.S. This program is designed to benefit both the dealers and their customers by reinforcing a secure and safe brand image, ultimately contributing to a more secure and enjoyable cycling experience for everyone involved.

This strategic alliance between Velotric and Oyster is a testament to the evolving landscape of consumer expectations in the premium ebike market. By integrating insurance offerings at the point of sale, Velotric not only simplifies the purchase process but also embeds a sense of security and trust in their brand. This move could set a new standard in the industry, prompting other companies to consider similar integrations to enhance customer satisfaction and loyalty.

  bike insurance partnership, customer experience, ebike insurance, eCommerce, Insurance industry news, investment protection, Oyster, peace of mind, premium ebikes, secure cycling, Velotric