Salesforce’s game-changing move in AI: What the Tenyx acquisition means for customer service
Salesforce has signed a definitive agreement to acquire Tenyx, a four-year-old AI startup based in Los Altos, California, known for developing AI-powered voice agents designed to create natural and engaging conversational experiences. This strategic acquisition is set to bolster Salesforce’s AI-driven solutions, particularly in enhancing customer service interactions, and is expected to close in the […]