In a significant development within the technology and retail sectors, LTIMindtree, a global leader in digital solutions and technology consulting, has announced an expansion of its partnership with the UK retail giant Currys. This strengthened collaboration has already borne fruit, earning the Dreamforce Partner Innovation Award 2024 for its transformative impact on Currys’ omnichannel customer […]
In a move that could reshape the digital transformation landscape, Saksoft Limited, a leading technology services provider, has announced its acquisition of Ceptes Software Private Limited. Ceptes Software, headquartered in Bengaluru, is recognized as a prominent expert in Salesforce services, with over 15 years of experience in delivering digital solutions powered by Salesforce’s vast ecosystem, […]
Walt Disney has made a bold move to cut ties with Slack, the workplace collaboration platform owned by Salesforce, after a major data breach exposed over one terabyte of sensitive company information. In July 2024, hacking group NullBulge infiltrated Disney’s Slack channels, compromising around 44 million messages, including internal communications, financial data, and details of […]
Salesforce and NVIDIA have announced a strategic collaboration aimed at advancing artificial intelligence capabilities in the enterprise sector. The collaboration will focus on developing autonomous agent and interactive avatar experiences by combining the NVIDIA AI platform with the Salesforce Platform and Agentforce to optimise predictive and generative AI workflows. This partnership promises to empower sales, […]
Salesforce, a global leader in Customer Relationship Management (CRM) solutions, has announced a strategic partnership with Monte Carlo Fashions Limited, a prominent name in India’s fashion industry. This collaboration is set to redefine how Monte Carlo engages with its customers, marking a significant shift as the brand transitions from a winter-wear specialist to a versatile […]
Salesforce to acquire Own Company for $1.9 billion to enhance data protection solutions, reflecting a dip in stock price. Learn more about Salesforce’s recent acquisitions.
Salesforce has signed a definitive agreement to acquire Tenyx, a four-year-old AI startup based in Los Altos, California, known for developing AI-powered voice agents designed to create natural and engaging conversational experiences. This strategic acquisition is set to bolster Salesforce’s AI-driven solutions, particularly in enhancing customer service interactions, and is expected to close in the […]
Coforge Limited, a leading global digital services and solutions provider, has announced a partnership with Salesforce, the top-rated AI-driven customer relationship management (CRM) platform. The result of this collaboration is Coforge ENZO, an innovative environmental and net-zero solution designed to assist businesses in addressing the complexities of decarbonization, managing greenhouse gas (GHG) emissions, and adhering […]
Gulf Oil Lubricants India Ltd has embarked on a significant digital transformation journey by selecting Salesforce as its new Customer Relationship Management (CRM) platform for its B2B operations. This strategic move aligns with the company’s vision to leverage advanced technology to elevate customer engagement and streamline operational processes. The decision to onboard Salesforce CRM is […]
Salesforce has unveiled its latest breakthrough in customer service technology: the Einstein Service Agent. Priced significantly for its market debut, the Einstein Service Agent sets a new standard in AI-driven customer support by rendering traditional chatbots nearly obsolete. Unlike conventional chatbots limited to pre-programmed responses, Einstein Service Agent leverages advanced generative AI to interact with […]