PartnerHero acquires AI-powered conversation analytics platform Summatti

PartnerHero acquires AI-powered conversation analytics platform Summatti

PartnerHero, a customer operations outsourcing company, has acquired Canada-based conversation intelligence platform Summatti for an undisclosed price. Summatti, which is headquartered in Waterloo, Ontario, with its artificial intelligence (AI) driven platform enables customer experience teams to automate the process of reviewing conversations and surface real-time insights. The company’s founders Sid Bhambhani and Rashmi Bhambhani will […]