Browsing Tag
Freshworks
3 posts
Salesforce’s Fin acquisition sharpens AI-agent push as CRM trades near 52-week low
Find out how Salesforce’s $3.6bn Fin acquisition could reshape Agentforce, CRM stock sentiment and AI customer-service automation.
Shocking: Freshworks lays off 660 employees to focus on AI and customer experience
Freshworks Inc., a prominent name in customer engagement software, has announced the layoff of 660 employees, equivalent to…
Birlasoft, Freshworks partner for customer experience management services
Birlasoft has entered into a global partnership with US-based software company Freshworks to help enterprises offer improved customer…