Shocking: Freshworks lays off 660 employees to focus on AI and customer experience

Shocking: Freshworks lays off 660 employees to focus on AI and customer experience

Freshworks Inc., a prominent name in customer engagement software, has announced the layoff of 660 employees, equivalent to 13% of its global workforce. The drastic move aims to help the company refocus on three core areas: customer experience, artificial intelligence, and employee experience. The decision, part of a larger global restructuring effort, marks the fourth […]

Culture Amp announces acquisition of people analytics firm Orgnostic

Culture Amp announces acquisition of people analytics firm Orgnostic

In a move set to redefine the landscape of employee experience and people analytics, Culture Amp, the world’s premier employee experience platform, has announced its intention to acquire Orgnostic, a pioneering people analytics company based in Belgrade. Founded in 2019, Orgnostic has carved out a niche for itself with its innovative analytics product designed for […]

Nokia advances digital transformation with Oracle Fusion Cloud HCM implementation

Nokia advances digital transformation with Oracle Fusion Cloud HCM implementation

In a significant stride towards digitalization, Nokia has taken a monumental step by deploying Oracle Fusion Cloud Human Capital Management (HCM). This strategic move aims to consolidate and simplify the company’s Human Resources (HR) operations by integrating 14 different HR applications into a single cloud-based platform. The initiative, part of Nokia’s broader company-wide digital transformation […]

ANZ embarks on massive digital overhaul with HCLTech at helm

ANZ embarks on massive digital overhaul with HCLTech at helm

In an exhilarating move that promises to redefine digital landscapes, global technology giant, HCLTech, and banking heavyweight ANZ have amplified their partnership, unveiling a monumental engagement poised to metamorphose ANZ’s digital employee experience across a staggering 33 countries. This expansion of their partnership showcases HCLTech’s prowess in harnessing groundbreaking technologies such as extended reality, GenAI, […]

BetterUp collaborates with Microsoft Viva to boost workplace performance

BetterUp collaborates with Microsoft Viva to boost workplace performance

Human transformation company, BetterUp, has announced a collaborative venture with Microsoft Viva, an employee experience platform, aiming to introduce tools for personalized insights and performance enhancement at the workplace. This partnership will see millions of Microsoft Viva users gain access to BetterUp’s dynamic, science-backed journeys from next month, aimed at fostering greater purpose, performance, productivity, […]

Infosys transforms CX and EX of Bendigo and Adelaide Bank

Infosys transforms CX and EX of Bendigo and Adelaide Bank

Infosys, a forerunner in digital services and consulting, has completed the foundation stage of a significant digital initiative for Bendigo and Adelaide Bank, a major Australian financial institution. The project, executed in partnership with Microsoft, has allowed the bank to merge multiple outdated document management systems into a single enterprise document management system (EDMS). This […]

KPMG, Microsoft to revolutionize professional services with AI and Cloud capabilities

KPMG, Microsoft to revolutionize professional services with AI and Cloud capabilities

In a groundbreaking move set to reshape professional services, KPMG International has announced a significant expansion of its global relationship with technology giant Microsoft. This amplified alliance aims to pioneer advances in crucial areas such as workforce modernization, secure development, and the implementation of artificial intelligence (AI) solutions for clients and industries, with societal implications […]

Oracle boosts productivity with AI-enhanced human capital management tools

Oracle boosts productivity with AI-enhanced human capital management tools

Oracle has unveiled new generative AI capabilities within its Fusion Cloud Human Capital Management (HCM), powered by Oracle Cloud Infrastructure (OCI) generative AI service. These capabilities are integrated into current HR processes to enhance productivity, improve the employee experience, streamline HR operations, and deliver rapid business value. These AI features in Oracle Cloud HCM offer […]

Mahindra Finance taps Nucleus Software to transform lending services

Mahindra Finance taps Nucleus Software to transform lending services

Mahindra & Mahindra Financial Services Limited (MMFSL or Mahindra Financial), a non-banking finance company in India and part of the Mahindra Group, announced a strategic partnership with software products company Nucleus Software. The partnership aims to strengthen Mahindra Financial’s scalability and improve employee experiences by leveraging Nucleus Software’s flagship product, FinnOne Neo. Raul Rebello — […]

HCL Technologies and Google Cloud expand partnership in Generative AI

HCL Technologies and Google Cloud expand partnership in Generative AI

HCL Technologies (HCLTech), an Indian tech firm, and Google Cloud have unveiled their plans to broaden their strategic alliance, focusing on generative artificial intelligence (AI) solutions. The aim of this collaboration is to enable businesses to fully utilize the generative AI technologies provided by Google Cloud. HCLTech is actively using Google Cloud’s large language models […]

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