Tata Consultancy Services bags £600m digital transformation contract from Phoenix Group

Tata Consultancy Services bags £600m digital transformation contract from Phoenix Group

Tata Consultancy Services (TCS) has been engaged by Phoenix Group under a contract worth over £600 million for the digital transformation of the British long-term savings and retirements provider’s ReAssure business using the TCS BaNCS based platform. In 2020, Phoenix Group acquired ReAssure, which is a life insurance provider based in 2020. The former expects […]

M&G taps Tata Consultancy Services for implementing cloud-only strategy

M&G taps Tata Consultancy Services for implementing cloud-only strategy

Tata Consultancy Services (TCS) said that it will help London-based savings and investments business M&G to transition into a cloud-only organisation by 2025 under an expanded partnership. The Indian IT services provider has been a strategic partner to the investment manager for over five years. Tata Consultancy Services said that the expanded partnership will involve […]

Uniphore buys UK-based voice specialist Red Box

Uniphore buys UK-based voice specialist Red Box

Uniphore, a US-based conversational automation technology company, has acquired Red Box, a UK-based voice specialist, to strengthen its footprint in Europe. The financial terms of the transaction were not disclosed. With the acquisition, Uniphore adds Red Box to its innovation portfolio that includes no code low code development, emotion AI, and knowledge AI. Uniphore also […]

Tata Consultancy Services launches TCS CI&I for Retail 3.0 MarTech software

Tata Consultancy Services launches TCS CI&I for Retail 3.0 MarTech software

Tata Consultancy Services (TCS) has launched TCS Customer Intelligence & Insights (CI&I) solution for Retail 3.0, which can be deployed on-premises or in the cloud and on Microsoft Azure, as well as other providers. TCS CI&I for Retail 3.0 combines a real-time customer data platform, intelligent loyalty management, and artificial intelligence (AI) driven customer analytics […]

Chronosphere raises additional $115m for cloud observability platform

Chronosphere raises additional $115m for cloud observability platform

Chronosphere, a US-based cloud observability platform provider, has secured an additional $115 million Series C funding, to take its total funding to $343 million, and snowballing its valuation to $1.6 billion. The company anticipates to use the proceeds from the round to support its continued innovation and market strategy for its cloud-native observability platform. The […]

Kotak Mahindra General Insurance taps Clootrack to enhance CX with AI

Kotak Mahindra General Insurance taps Clootrack to enhance CX with AI

Clootrack, an artificial intelligence (AI)-driven, real-time customer experience platform, said that Kotak Mahindra General Insurance Company, a fully-owned subsidiary of Kotak Mahindra Bank, has partnered with it to boost its customer experience (CX). According to Clootrack, its intelligent customer experience analytics platform provides a fully SAAS model, and collects and analyzes billions of reviews from […]

HCL Technologies selected as primary IT partner by ODP Corporation

HCL Technologies selected as primary IT partner by ODP Corporation

HCL Technologies Limited (HCLTech) said that it has been selected by The ODP Corporation, an American office supply holding company, as its primary IT partner. The Indian IT company will help ODP Corporation in its end-to-end IT operations and enterprise-wide digital transformation for supporting the latter’s business strategy in its Office Depot, Veyer, and ODP […]

Airtel, Tech Mahindra deploy 5G for Enterprise solution at Chakan auto manufacturing facility

Airtel, Tech Mahindra deploy 5G for Enterprise solution at Chakan auto manufacturing facility

Bharti Airtel (Airtel) and Tech Mahindra have joined forces to deploy the ‘5G for Enterprise’ solution at Mahindra & Mahindra’s Chakan auto manufacturing facility near Pune. With the new solution in place, the Chakan manufacturing plant is said to have become the first 5G enabled auto manufacturing unit in India. Manish Vyas — Tech Mahindra […]

Tech Mahindra, IQM Quantum Computers forge quantum computing partnership

Tech Mahindra, IQM Quantum Computers forge quantum computing partnership

Indian IT services firm Tech Mahindra has inked a memorandum of understanding (MoU) with IQM Quantum Computers, a Finland-based quantum computing hardware company, to collaborate on research in quantum computing. The parties will study synergies in the agreeable beneficial areas of quantum computing, communication technologies, and cryptography. As part of the collaboration, Tech Mahindra and […]

Wipro, Finastra to drive digital transformation for Middle East banks

Wipro, Finastra to drive digital transformation for Middle East banks

Wipro has entered into a partnership with fintech company Finastra for driving digital transformation in the Middle East for corporate banks. According to the Indian IT services provider, the multi-year collaboration is in line with the vision of the Middle East to digitize quickly and strengthen cross-border trade. The agreement will see Wipro become the […]

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