Accenture (NYSE: ACN), in collaboration with Legrand, a leading global specialist in electrical and digital building infrastructure, has introduced a new Voice of Customer (VoC) business model. This cutting-edge approach is designed to refine the understanding of customer needs, pain points, and preferences, marking a significant advancement in customer-centric business strategies. The VoC model leverages […]
Wipro, a global leader in technology services and consulting, in collaboration with Hewlett Packard Enterprise (HPE), has announced the launch of a revolutionary GenAI solution at the new Customer Experience Center (CEC) in Wipro Cloud Studio’s Kodathi office. This strategic partnership aims to significantly enhance operational efficiency and customer experience across various sectors. Enhancing Operational […]
