NIIT and HDFC Bank launch ACE Banker Program to transform banking careers

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In an interesting development for the banking sector, NIIT Institute of Finance, Banking and Insurance (NIIT IFBI), a subsidiary of NIIT Limited, has announced the launch of the “ACE Banker Program” in collaboration with HDFC Bank, India’s leading private sector bank. This revolutionary initiative is a crucial element of NIIT’s Talent Pipeline as a Service (TPaaS) strategy, designed to meet the evolving demands of the banking industry by training customer service professionals specifically for HDFC Bank.

ACE Banker Program Aims to Redefine Banking Careers

The ACE Banker Program, set to become a game-changer in banking education, addresses the industry’s need for skilled customer service professionals. The program provides an intensive 45-day residential training at NIIT University’s campus, equipping participants with essential skills and knowledge required to excel in customer service roles within HDFC Bank. Upon successful completion of the course, participants will earn a joint certificate from HDFC Bank and NIIT Limited and will be considered for employment opportunities, subject to the program’s conditions.

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Pankaj Jathar, Chief Executive Officer of NIIT Limited, underscored the strategic importance of this partnership. He remarked, “At NIIT, our commitment is to develop skilled human capital and enhance the talent ecosystem to align with the evolving business landscape. This collaboration with HDFC Bank for the ACE Banker Program is poised to meet the bank’s talent needs while creating substantial job opportunities for aspiring individuals. This initiative will significantly bolster the banking sector’s talent pool.”

Vinay Razdan, Chief Human Resources Officer at HDFC Bank, highlighted the program’s potential impact on the industry. He stated, “The ACE Banker Program is a significant step towards nurturing high-caliber talent in the customer service domain. This initiative aims to build a robust talent pool and offer substantial career opportunities to young professionals eager to embark on a banking career.”

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Detailed Overview of the ACE Banker Program

The ACE Banker Program is designed to serve as a gateway for individuals aspiring to enter the banking industry. Over its 45-day duration, participants will undergo a rigorous training regimen, acquiring essential skills and industry insights necessary for success in banking roles. The program is specifically crafted to address the urgent need for job-ready talent in the banking sector, combining an intensive curriculum with practical applications.

Participants will benefit from a unique residential learning experience that emphasizes practical application, teamwork, and collaboration. The program includes:

  • Interactive Classroom Sessions: These sessions feature engaging lectures and discussions led by industry experts, providing participants with foundational knowledge and industry insights.
  • Practical Exercises and Simulations: Real-world scenarios and simulations are designed to apply theoretical knowledge, helping participants gain hands-on experience.
  • Team-Building Activities: Collaborative projects and activities are included to foster teamwork, leadership, and effective communication skills.
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This immersive learning environment is intended to develop participants’ proficiency, confidence, and acumen, ensuring they are well-prepared to excel in the competitive banking sector.


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