Mouser Electronics expands customer service with new support center in Pune

Mouser Electronics, a global distributor of the latest semiconductors and electronic components owned by Berkshire Hathaway, announced the establishment of a new customer service and support center in Pune, India.

This move underscores Mouser Electronics’ unwavering commitment to serving top-tier design engineers and buyers worldwide, providing the highest caliber of customer service and technical support.

The new Pune center supplements Mouser Electronics’ existing office in Bangalore, further reinforcing its presence in India. Recognized for their customer-centric approach, Mouser maintains its global corporate headquarters in the Dallas/Fort Worth area of Texas and operates a total of 12 support locations across the Asia/Pacific region.

By offering specialized customer support attuned to local language and culture, a concept Mouser refers to as “glocal”, the company caters to the unique needs of its diverse customer base.

Mouser Electronics is continuously exploring automated solutions to enhance efficiency and ensure rapid, accurate service delivery to its clients. This commitment to continuous improvement extends to their website, which is complemented by local service and technical support provided via phone, email, and live webchat, creating a robust customer experience for engineers and buyers across the globe.

The newly inaugurated Pune office will house various departments, including the Internet Business and Information Service staff, enabling comprehensive support for global operations across multiple departments. This strategic expansion in India testifies to Mouser Electronics’ mission to deliver exceptional service, meet evolving customer needs, and foster continued business growth.

Raju Shah — Mouser Electronics Head of India Operations and Senior Vice President of Information Services said: “We are very excited about this significant expansion and see our local presence as an important contribution to India’s vibrant environment for innovation, design and manufacturing.

“We look forward to better serving our customers in India with best-in-class local service and fast delivery of the newest products and leading technologies from our 1,200+ manufacturer partners.”