Infosys upgrades ERP system of South Florida Water Management District

Infosys Public Services said that it has upgraded the enterprise resource planning (ERP) of the South Florida Water Management District (SFWMD) to the SAP S/4HANA platform.

According to the US-based subsidiary of Infosys, the move to the SAP S/4HANA platform will drive improved efficiencies, boost analytical capabilities, and help the South Florida Water Management District gear up for the required technological transformations to follow.

South Florida Water Management District is engaged in managing the water resources of 16 counties and their nine million residents. As the oldest and largest water management district, it is responsible for many vital programs ranging from control of floods to the supply of water and its quality. But its older SAP systems used to run all aspects of business operations, from payroll to accounting were last updated more than a decade ago.

Infosys Public Services said that it utilized the Infosys SAP S/4HANA migration framework and tools like Infosys S/4Assist as well as HANA Coding Migration and Optimization (CMO) for the purpose of replacing the legacy SAP ECC-based systems with the SAP S/4HANA Platform.

Infosys upgrades ERP system of South Florida Water Management District. Photo courtesy of Infosys Limited.

The South Florida Water Management District switched to the HANA platform with no disruption to the existing business processes and at the same providing a more engaging and user-friendly experience for its employees, said Infosys Public Services.

The Infosys subsidiary also transferred the South Florida Water Management District’s current Business Data Warehouse application to the HANA database, thereby allowing the agency to produce relevant, real-time data insights.

Infosys Public Services said that it had wrapped up the transition in less than 12 months. The process improved response times of applications by 10% on average and, in some instances, more than 90% because of the use of in-memory processing capabilities offered by SAP S/4HANA.

Eric Paternoster — President and CEO of Infosys Public Services said: “We thank South Florida Water Management District for giving us the opportunity to migrate their administrative system to the new SAP S/4HANA platform.

“Our proven execution, SAP S/4HANA capabilities and public sector expertise enabled us to deliver this program ahead of schedule and without any disruptions, providing South Florida Water Management District with an intelligent and resilient foundation to support their strategic priorities more effectively.”

The new system also provides an improved experience for employees with productivity boosted by 10%. With the latest upgrade, employees can complete transactions faster and can shift their attention to more valued tasks, which results in the continuous increase in productivity, claimed the Infosys subsidiary.

Ronda Albert — South Florida Water Management District IT Bureau Chief said: “The SAP S/4HANA platform and partnership with Infosys has allowed us to deliver a better user experience.

“We have seen value from this latest transformation. Business processes are significantly optimized, user experiences are enhanced with Fiori, and data management cycle times were reduced by 70 percent. This program has established a foundation for SFWMD’s future business capabilities.”