Infosys unveils Topaz Fabric to redefine enterprise AI delivery through composable agentic services

Infosys Limited (NSE: INFY, BSE: INFY, NYSE: INFY) has officially launched Infosys Topaz Fabric, a modular and composable enterprise platform that brings together artificial intelligence agents, services, interoperable data models, and out-of-the-box applications. Announced on November 3, 2025, the release marks a critical milestone in the evolution of the Infosys Topaz ecosystem, aimed at helping enterprises accelerate AI-led transformation while building on their existing IT infrastructure.

The Indian technology consulting and digital services provider said that Infosys Topaz Fabric was designed to function as a unified delivery stack that allows enterprise clients to deploy services-as-software. The platform is built to abstract complexity, reduce operational latency, and eliminate vendor lock-in across IT service workflows. Infosys Limited is now taking a platform-first approach to digital services that integrates human-in-the-loop AI agents into mainstream enterprise processes.

What is Infosys Topaz Fabric and how does it simplify enterprise adoption of AI at scale?

Infosys Topaz Fabric is a composable stack of more than 50 purpose-built AI agents, integrated service flows, data infrastructure modules, and plug-and-play applications. These elements are organized to support mission-critical enterprise services including IT operations, cybersecurity, application management, and infrastructure transformation.

Infosys Limited designed the platform to be interoperable with nine major enterprise platforms out of the box, enabling seamless orchestration without the need for custom integration. The AI agents embedded in Infosys Topaz Fabric are capable of executing tasks independently, augmenting human teams, or working in supervised modes depending on the workflow. This flexibility addresses growing enterprise demand for safe, contextual, and customizable automation that does not sacrifice control or compliance.

How is Infosys Topaz Fabric different from traditional AI tools used in digital transformation?

Unlike standalone AI solutions or rule-based automation frameworks, Infosys Topaz Fabric is structured around the concept of composability. Rather than requiring a complete overhaul of legacy systems, the platform allows enterprises to selectively deploy modular services or build a full-stack AI-native delivery model.

For example, one use case showcased during the launch involved an AI HR agent that can process employee queries via chat or email, determine the appropriate intent, and auto-generate travel requests or approvals. This level of task execution, augmented by human oversight, exemplifies the agentic AI model Infosys Limited is promoting, a system where AI performs meaningful actions in real time, while human supervisors continuously train, monitor, and align behavior.

What role do human-in-the-loop AI agents play in the Infosys Topaz Fabric delivery model?

The human-in-the-loop configuration at the heart of Infosys Topaz Fabric enables enterprises to scale automation while preserving governance and accountability. AI agents are designed to handle repetitive or complex decision-based tasks, but always within an environment where human employees can intervene, retrain, or override behavior when needed.

Infosys Limited emphasized that this capability allows organizations to automate without relinquishing control, which is a major concern among enterprise clients navigating the risks of generative AI. The AI agents within Infosys Topaz Fabric are also contextualized for specific enterprise environments, thanks to hands-on deployment from Infosys Limited’s forward engineering teams who collaborate directly with business units during rollout.

Which enterprise clients are already deploying Infosys Topaz Fabric and what results are expected?

Nu Skin Enterprises Inc., a global direct-selling beauty and wellness company, is among the early adopters of Infosys Topaz Fabric. According to Laxmi Srinivas Samayamantri, Vice President of Global Engineering, Data and Architecture at Nu Skin Enterprises Inc., the company is working with Infosys Limited to implement Agent Assist capabilities that are expected to enhance resilience and increase automation across both application and infrastructure support layers.

This real-world implementation signals Infosys Limited’s intent to scale Infosys Topaz Fabric across industries outside traditional technology services. By embedding agentic AI into consumer-centric operations such as beauty commerce, Infosys Limited is positioning its platform as industry-agnostic and operationally scalable.

How is Infosys using partner collaborations to expand the value proposition of Topaz Fabric?

In addition to in-house engineering, Infosys Limited is extending Infosys Topaz Fabric’s capabilities through its partner ecosystem of AI-native startups and enterprise AI model providers. This includes integrations with tools designed for data orchestration, LLM governance, cybersecurity automation, and business intelligence.

The openness of Infosys Topaz Fabric to third-party innovations ensures that clients can avoid vendor lock-in and select the best-fit AI building blocks for their needs. Infosys Limited stated that the platform was deliberately designed to allow enterprises to reuse existing data pipelines and infrastructure investments while layering in AI capabilities through APIs and contextual workflows.

What are institutional investors and analysts focused on following the Topaz Fabric launch?

Institutional investors and analysts tracking Infosys Limited have signaled that platform-led growth initiatives like Infosys Topaz Fabric could improve the company’s long-term margin outlook and monetization potential. Analysts believe that reusable digital assets and AI-led modularity could offer more resilient and scalable revenue models than traditional labor-based consulting.

While the broader Indian IT services sector has seen cautious sentiment due to macroeconomic headwinds in North America and Europe, digital transformation themes, especially involving artificial intelligence, have regained institutional interest. Infosys Limited’s ability to convert Topaz Fabric into a platform for recurring revenue, client stickiness, and cross-industry applicability will be key to future institutional flows.

How are Infosys shares (NSE: INFY) responding to enterprise AI adoption and digital platform strategy?

Infosys Limited shares (NSE: INFY, NYSE: INFY) have been relatively stable through the end of October and early November 2025. While broader IT sector indices have underperformed, investors are watching for catalysts linked to generative AI monetization, platform adoption, and higher-value services beyond legacy outsourcing.

The success of Infosys Topaz Fabric could provide a template for recurring margin expansion if the company is able to demonstrate high-volume deployments, agent reuse across client accounts, and improved project velocity. Analysts are also monitoring the cross-selling potential into cybersecurity, HR operations, and infrastructure modernization, which are three verticals that Topaz Fabric is designed to support natively.

What is the long-term outlook for Infosys Topaz Fabric in the evolving enterprise AI landscape?

The strategic intent behind Infosys Topaz Fabric aligns with a broader shift toward composable enterprise architecture and agent-based systems. Infosys Limited is among the first global IT services providers to position AI agents not as add-ons but as primary actors in service delivery. This approach could prove pivotal as clients move from experimentation to production-scale deployments of AI in real-world operations.

Over the next 12 to 18 months, Infosys Limited is expected to scale Infosys Topaz Fabric across its global client base, while expanding integration support, compliance frameworks, and AI model governance. The platform’s success will likely be measured by its ability to reduce operational latency, improve quality assurance cycles, and deliver measurable business outcomes in complex enterprise environments.

What are the most important takeaways from Infosys Topaz Fabric’s launch for enterprise IT buyers and investors?

The launch of Infosys Topaz Fabric represents a strategic shift in how Infosys Limited is approaching enterprise AI delivery, modular platform design, and service orchestration. It also signals broader trends around agentic automation and composable digital infrastructure. Below is a summary of the key developments and implications for stakeholders across enterprise IT, capital markets, and AI adoption.

• Infosys Limited launched Infosys Topaz Fabric on November 3, 2025, as a composable platform integrating AI agents, interoperable services, data models, and applications.
• The platform includes over 50 purpose-built AI agents and out-of-the-box integrations with nine enterprise platforms, supporting IT operations, transformation, and cybersecurity.
• Infosys Topaz Fabric enables enterprises to adopt AI incrementally by layering automation on top of existing infrastructure without vendor lock-in.
• The platform supports human-in-the-loop, off-loop, and hybrid AI execution modes, allowing for contextual governance and compliance across workflows.
• Infosys Limited is collaborating with Nu Skin Enterprises Inc. to deploy Agent Assist for application and infrastructure support, signaling early cross-industry traction.
• The company is leveraging its partner ecosystem of AI-native startups and enterprise model providers to expand Topaz Fabric’s functionality and openness.
• Institutional investors view Infosys Topaz Fabric as part of a larger shift to platform-led revenue models, potentially improving margin resilience and long-term scalability.
• Infosys shares (NSE: INFY, NYSE: INFY) have traded steadily as analysts monitor early deployment metrics, client reuse velocity, and cross-selling into high-value domains.
• Topaz Fabric may position Infosys Limited ahead of rivals in platformized IT services if it can demonstrate production-scale agent deployment across sectors.
• The launch reinforces Infosys Limited’s vision of AI as a foundational layer for digital services, moving beyond task automation to modular enterprise transformation.