Infosys has been selected by Archrock, an American natural gas compression services provider, to power its field service technicians with digital technologies and mobile tools.

The Indian IT company, in this connection, will utilize its pre-configured accelerator for Microsoft Dynamics 365 Field Service Application to optimize and boost the efficiencies of the field services and operations.

Ashiss Kumar Dash – SVP and Segment Head – Services, Utilities, Resources, Energy, Infosys, said: “Understanding the potential of digital technologies, energy companies are embarking on a digital transformation journey to reap the benefits of high productivity, better human experience, and operational efficiency.

“We are delighted to collaborate with Archrock in their field service transformation journey. With deep knowledge of the energy industry, technical expertise, and a strong relationship with Microsoft, we are confident of creating significant business value together in this journey with Archrock.”

According to Infosys, it was selected by Archrock for its vast experience and deep domain expertise in the energy sector, dedicated team, and strong capabilities in the Microsoft Dynamics 365 Field Service space.

Infosys will be deploying the field services platform integrated with backend enterprise resource planning systems.

Eric Thode – Archrock Senior Vice President, Operations said: “Our collaboration with Infosys is part of a multi-year technology project to further enhance the value proposition to our customers, more effectively manage our assets, reduce our emissions footprint and yield attractive value for our shareholders.

“Two major objectives of our digital transformation are to improve our customers’ experience and make our field employees’ jobs easier. As these leading-edge mobile tools are rolled out across our operations, we expect this will increase our compression unit uptime, improve the efficiency of our field service technicians and result in reduced vehicle mileage.”

Recently, Infosys revealed that it has been working with the French Tennis Federation to power the French Open 2021 with artificial intelligence, immersive 3D, and digital platforms.

  Archrock, Ashiss Kumar Dash, Eric Thode, Infosys, USA