Infosys BPM to help gold miner Newmont in digital transformation

Infosys BPM has secured a five-year extension to its contract with gold mining giant Newmont for standardizing and digitizing delivery models across the latter’s mine sites.

Through the renewed contract, the business process management arm of Infosys will be responsible for bringing in operational excellence. For this, Infosys BPM will utilize automation, artificial intelligence (AI), and design thinking, for increasing the business value for Newmont.

Ryan Plourde – Newmont Group Executive – Supply Chain said: “We are pleased to continue to partner with Infosys BPM in standardizing and digitizing supply chain processes across our regions. Infosys BPM’s strong leadership commitment and clear understanding of our operations will enable significant productivity improvements, service levels improvements, and cost savings.”

Infosys BPM to help gold miner Newmont in digital transformation. Photo courtesy of Infosys Limited.

With its analytics-driven platform-as-a-service offering, Infosys BPM is expected to offer an improved end-to-end digital service to the gold mining company.

Infosys BPM will employ DigiTran, a solution that applies advanced techniques such as knowledge management, simulation, and best-in-class processes.

DigiTran is said to facilitate remote transition of services and sets up a sound standard operating procedure (SOP) knowledge base to provide transparent and harmonized processes.

Besides, the business process management arm of Infosys, will enhance Newmont’s touchless invoice processing across their accounts payable processes. The company will also supply a Digital Command Center for real-time visibility into process health metrics and analytical models for identifying root causes, thereby boosting performance across the miner’s operations.

Anantha Radhakrishnan – MD & CEO of Infosys BPM said: “Infosys BPM is delighted to extend our strategic collaboration with Newmont to standardize and digitally transform processes across mine sites in different geographies. This engagement leverages our deep digital and domain expertise and will fast track Applied AI and RPA (Robotic Process Automation) adoption in mining.

“This is a testament to our capabilities in digital technology and human-ware, i.e. harmonization, continuous improvement, design thinking, business domain expertise, and empathy. The success of this digital transformation attests to Infosys BPM’s longstanding relationship with Newmont and can be a real game-changer in the sector.”