Hinduja Global gets CCS renewal for contact center and business services solutions

Hinduja Global Solutions Limited (HGS) said that the Crown Commercial Services (CCS) Framework has renewed the company’s approval to provide contact center and business services solutions in the UK.

This is the third time the business process management company (BPM company) owned by the Hinduja Group has been named as a supplier on the CCS Framework under the RM6181 Contact Centres and Business Services Framework Contract.

The agreement gives British public sector organizations an approved list of suppliers that provide a variety of contact center services such as telephony, email, and web-based communications.

Rob Irons — Hinduja Global Solutions Head of Public Sector Bids said: “Our recently renewed agreement with CCS demonstrates our strength in the public sector and our continued commitment to the UK market.

“We’re proud to be continuing to support CCS for the next four years as we understand the importance of the service they provide for public sector organisations. We’re delighted by the opportunity to continue sharing our experience and expertise to help make a difference.”

Last month, Hinduja Global Solutions had signed a $1.2 billion deal to sell its healthcare services business to funds affiliated with Baring Private Equity Asia (BPEA).