HCLTech to drive digital transformation for New Zealand’s Tasman District Council

HCLTech has been chosen by New Zealand’s Tasman District Council to drive a cutting-edge digital transformation, aiming to enhance engagement and streamline services for both employees and the district’s 58,000 residents. Through Microsoft Dynamics 365 and next-generation AI and automation, HCLTech will facilitate more seamless interactions, making processes like service requests faster and more user-friendly.

Digital Transformation to Redefine Public Service in New Zealand

HCLTech’s collaboration with the Tasman District Council represents a significant leap in the digital landscape of New Zealand’s public sector. With a population of 58,000 to serve, the council is set to implement a digital platform powered by Microsoft Dynamics 365. This advanced system will foster meaningful interactions between residents and council staff, creating a flexible and efficient process tailored to the needs of the growing community.

Transformative Technology to Streamline Services

Under the new system, key services, including service requests and application lodgments, will be streamlined. By leveraging Generative AI (GenAI) and automation, HCLTech will make these processes faster and more efficient, transforming how residents engage with their local council. HCLTech is committed to deploying scalable, future-ready solutions designed to grow with the council’s needs.

Leonie Rae: A Vision for Digital Excellence in Local Government

Leonie Rae, CEO of Tasman District Council, expressed confidence in the collaboration with HCLTech, highlighting the council’s mission to create a more responsive and accessible digital experience. Rae emphasized the council’s aspirations to lead in digital transformation within New Zealand’s local government sector, underscoring the importance of greater operational efficiency and improved service delivery.

Rae remarked that the move to an advanced digital platform is essential to support their growing community, improving how staff operates and facilitating engagement with residents.

Expert Insight: HCLTech’s Vision for a Digitally-Enhanced Public Sector

Sonia Eland, Executive Vice President and Country Manager for Australia and New Zealand at HCLTech, outlined the company’s commitment to helping Tasman District Council achieve its digital goals. Eland stated that the council sought a scalable, adaptable digital solution to address both current and future needs, enabling residents to interact with the council at any time and from any location.

HCLTech’s Commitment to New Zealand’s Growth

Since 1999, HCLTech has been providing its expertise in digital, engineering, and cloud solutions across various sectors in New Zealand. This partnership with Tasman District Council adds to HCLTech’s robust track record in transforming digital operations, setting the stage for improved service delivery across the public sector in New Zealand.