HCLTech, a global technology leader, in collaboration with IBM, has announced the establishment of a Generative AI Center of Excellence (CoE). This initiative, grounded in IBM’s watsonx AI and data platform, is set to redefine the landscape of custom AI application development and data capability expansion. The CoE will operate out of HCLTech’s AI and Cloud Native Labs located in London and Austin, TX, emphasizing a commitment to fostering innovation and responsible AI practices worldwide.

The primary aim of the CoE is to assist global enterprises in modernizing legacy applications and developing new IT service management (ITSM) use cases. By leveraging the advanced capabilities of HCLTech’s Cloud Native Labs alongside the IBM watsonx platform, the CoE will simplify coding processes, enhance skill development, and promote continuous innovation. This collaborative effort will enable HCLTech clients to tap into IBM’s expertise directly, facilitating the customization and scaling of AI solutions tailored to specific industry needs.

A critical component of the partnership between HCLTech and IBM is the focus on education and workforce development. HCLTech plans to train 10,000 of its engineers and architects in cutting-edge AI technologies provided by IBM, particularly those related to the watsonx ecosystem. This extensive training initiative is designed to equip professionals with the skills needed to navigate and excel in a rapidly evolving digital landscape.

Both companies emphasize the importance of developing generative AI solutions that are not only innovative but also responsible and aligned with current business and ethical standards. Stephen Smith, General Manager of Service Partners at IBM Ecosystem, highlighted the goal of empowering clients to explore and engineer AI solutions that effectively address their unique challenges today and in the future.

The establishment of the CoE is a testament to the ongoing partnership between HCLTech and IBM, which previously included significant collaborations like the longest-term Power Purchase Agreement in the European chemical industry. With the CoE, both companies reaffirm their dedication to advancing technology solutions that are sustainable, efficient, and transformative for businesses across the globe.

The formation of the Generative AI Center of Excellence by HCLTech and IBM marks a significant advancement in AI technology application and development. This initiative not only supports the technical growth of enterprises but also contributes to the broader goal of integrating AI responsibly into the fabric of global business practices.

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